Job Description

Experience:

• 2–4 years of experience in marketplace account management, fashion buying, merchandising, e-commerce, retail, or brand management.
• Experience managing marketplace sellers, fashion brands, or vendor accounts is preferred.
• Experience in modest fashion, womenswear, Raya collections, or local fashion brands is an advantage.
• Prior exposure to assortment planning, product selection, sales performance tracking, campaign planning, or seller coordination is preferred.

Skills & Knowledge:

• Good understanding of fashion retail, modestwear trends, marketplace business, and seasonal campaigns, especially Raya.
• Able to support basic buying tasks such as:
  • Product selection
  • Assortment planning
  • Pricing follow-up
  • Stock and SKU tracking
  • Campaign SKU submission
  • Bestseller and slow-mover tracking
• Strong account management skills, including:
  • Seller follow-up
  • Brand relationship management
  • Product onboarding
  • Campaign coordination
  • Issue resolution
• Comfortable analysing basic sales data, including sales, stock, sell-through, revenue, discount, and campaign performance
• Proficient in Excel / Google Sheets
• Good communication skills in English and Bahasa Malaysia
• Able to work closely with internal teams such as Marketplace, Buying, RBO, Marketing, Content, Studio, Operations, and Finance

Personal Qualities

• Organised, proactive, and detail-oriented.
• Strong follow-up skills and able to manage multiple brands at once.
• Commercially minded with good fashion sense.
• Able to work under pressure, especially during Raya peak period
• Strong sense of ownership and accountability.
• Good problem-solving attitude.
• Comfortable working in a fast-paced e-commerce environment.
• Willing to support RBO management during Raya peak season when business needs require.

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty, and lifestyle destination, and part of Global Fashion Group. As one of the region’s pioneering large-scale e-commerce platforms, ZALORA has established a strong presence across Southeast Asia, with key markets in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong, and receives over 50 million visits monthly.

ZALORA does not accept resumes or candidate submissions from third parties for any position, whether advertised or otherwise, unless ZALORA has entered into a valid written agreement with such third party and has expressly requested candidate referrals.

Any third party that submits unsolicited candidate information, resumes, or profiles without prior written authorization from ZALORA agrees that it has no entitlement to any placement fee, referral fee, or other compensation, even if the candidate is later hired or engaged by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using, processing, and disclosing the personal data contained in your application and any supporting documents for recruitment-related purposes, including assessing and evaluating your suitability for the present role and for other positions and career opportunities within ZALORA. Your personal data may be shared within the ZALORA Group and with authorized third-party service providers on a need-to-know basis for these purposes.

Where applicable, your personal data may also be stored or processed on systems or servers operated by ZALORA’s service providers, including providers located outside the jurisdiction in which your data was collected. You may request access to or correction of your personal data held by ZALORA by contacting the relevant ZALORA contact point or Data Protection Officer.