Junior Business Process
Analyst

Program

Navy Maritime Maintenance Enterprise Solution Technical
Refresh (NMMES-TR)

Customer

Naval Sea Systems Command (NAVSEA)

Location

Norfolk, VA.

Clearance

Secret Clearance (active, interim, or eligible to obtain)

Program Background

The Navy Maritime Maintenance Enterprise Solution (NMMES)
is a comprehensive Information Technology (IT) toolset supporting NAVSEA's ship
maintenance, overhaul, repair, and modernization operations across the U.S.
Navy fleet. NMMES includes approximately 79 IT systems, applications, networks,
and data centers serving over 51,000 users worldwide across Navy Shipyards,
Intermediate Maintenance Facilities, Regional Maintenance Centers, Ship Repair
Facilities, and Forward Deployed Regional Maintenance Centers.

The NMMES Technical Refresh (NMMES-TR) program supports
modernization and optimization of these systems through improved business
processes, automation, and enterprise IT solutions.

Position Summary

The
Junior Business Process Analyst
supports the
analysis, documentation, and improvement of organizational processes that
support Navy maintenance and IT operations. This role assists senior analysts
and program leadership with process documentation, requirements gathering,
workflow analysis, and performance measurement activities.

The Junior Business Process Analyst works with
stakeholders to understand operational needs, identify inefficiencies, and help
implement improvements to business workflows, procedures, and documentation.
This position is ideal for early-career professionals interested in business
analysis, organizational improvement, and enterprise IT programs.

Key Responsibilities

Business Process Analysis

·
Assist
in analyzing current business processes, workflows, and operational procedures

·
Support
documentation of existing processes using
process maps, workflow diagrams,
and standard operating procedures (SOPs)

·
Help
identify opportunities to improve efficiency, reduce redundancies, and enhance
service delivery

·
Assist
with requirements gathering and documentation from stakeholders and system
users

·
Participate
in workshops and working sessions to understand operational challenges

Process Documentation and Modeling

·
Develop
and maintain process documentation including flowcharts, diagrams, and written
procedures

·
Support
creation of
process maps using tools such as Visio or BPMN

·
Assist
with documenting system workflows and business rules

·
Maintain
documentation repositories and ensure materials remain current and accurate

Data Analysis and Performance Monitoring

·
Assist
with collecting and analyzing operational data to identify trends or
inefficiencies

·
Support
development of performance metrics and dashboards

·
Help
track key performance indicators (KPIs) related to program operations and
service delivery

·
Prepare
reports and summaries for leadership and stakeholders

Organizational and Operational Support

·
Assist
in evaluating organizational processes and workload distribution

·
Support
analysis of workforce utilization and operational efficiency

·
Help
document recommendations for improving procedures and business workflows

·
Participate
in improvement initiatives and process optimization efforts

Stakeholder Engagement and Communication

·
Work
with program managers, engineers, developers, and operational personnel to
gather information

·
Assist
with preparing presentations, briefings, and reports for stakeholders

·
Support
communication of process improvements and operational updates

·
Participate
in meetings, workshops, and process review sessions

Required Qualifications

Education

Bachelor’s degree from an
accredited university
in
one of the following fields:

·
Software Development

·
Engineering

Candidates from recognized universities such as
Virginia
Tech, Old Dominion University (ODU), or similar accredited institutions
are
encouraged to apply.

Experience

·
0–2
years of experience
in business analysis, process analysis, program
support, or related field

·
Internship,
academic project work, or entry-level experience supporting
process
documentation or operational analysis

·
Familiarity
with
business process mapping or workflow documentation

·
Basic
understanding of
organizational processes and operational improvement
concepts

·
Strong
analytical and problem-solving skills

Clearance

·
Active
Secret Clearance
OR

·
Interim
Secret
OR

·
Eligible
to obtain a Secret Clearance

Desired Qualifications

·
Internship
or academic experience in
business analysis or process improvement

·
Exposure
to
Lean, Six Sigma, or continuous improvement concepts

·
Familiarity
with
process modeling tools such as Visio

·
Experience
supporting
IT programs or enterprise systems

·
Understanding
of
Agile or project management practices

·
Interest
in supporting
DoD or federal programs

Technical Skills

Process Analysis

·
Process
mapping

·
Workflow
analysis

·
Requirements
documentation

·
Gap
analysis

Tools

·
Microsoft
Office (Excel, Word, PowerPoint)

·
Visio
or similar diagramming tools

·
SharePoint
or collaboration platforms

Analytical Skills

·
Data
analysis and reporting

·
KPI
tracking and metrics development

·
Process
documentation

Core Competencies

·
Strong
analytical and critical thinking skills

·
Ability
to quickly learn complex operational environments

·
Strong
written and verbal communication skills

·
Attention
to detail in documentation and analysis

·
Ability
to work collaboratively in cross-functional teams

·
Adaptability
to support evolving program requirements

·
Initiative
to identify opportunities for process improvement