Job Description

Performs daily activities in billing including updating customer profiles, creating and distributing invoices in a timely and efficient manner, and ensuring billing accuracy. Resolve basic disputes and discrepancies concerning customer profiles, billing and invoicing. Prepare Billing reconciliations, generate billing reporting and monitoring the accounts receivables of the company.

What you’ll do ​

• Manage daily billing operations, including the accurate creation, maintenance, and updating of customer billing profiles.

• Generate and distribute invoices to clients in a timely and efficient manner to ensure seamless payment processing.

• Oversee customer onboarding workflows, executing detailed contract reviews and initial invoicing setup.

• Investigate and resolve foundational disputes and discrepancies regarding customer profiles, billing statements, and invoices.

• Liaise directly with Portuguese-speaking clients and stakeholders to resolve billing tickets and account inquiries effectively.

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What experience do you need

• High School Diploma or equivalent

• English proficiency B2 level

• Portuguese proficiency B2 level

• 1+ years of experience with MS Excel

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What could set you apart

• Technical Accounting degree, or current University student (1st or 2nd year) in Accounting, Finance, or Business Administration

• 1+ years of professional experience in an accounting or corporate finance environment

• Familiarity or hands-on experience with Oracle software

• Excellent interpersonal and communication skills

Primary Location:

CRI-Heredia

Function:

Function - Accounting

Schedule:

Full time