Boardroom Appointments - Global Human and Talent Capital

Junior Application Support Engineer

Boardroom Appointments - Global Human and Talent Capital  •  Midrand, ZA (Onsite)  •  2 months ago
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Job Description

Minimum Requirements:

  • IT National diploma - preferred
  • 1 to 2 years relevant experience
  • Linux and Oracle experience

Advantageous:

  • Certified AWS Cloud practitioner
  • Experience with testing and deploying within a Cloud environment
  • Big Data exposure
  • Use of Automation tools
  • Able to work as a DevOps Engineer

Responsibilities:

  • Participation in complete life cycle of support issues from call logging, initial investigation, recreation, SQL scripting for data solutions, testing and liaison with stakeholders regarding delivery of fixes.
  • Provide specialised investigation and analysis to ensure data integrity of the provisioning applications and billing systems.
  • Assisting with coordinating and recreating of production issues on testing and QA environments
  • Assisting with coordinating and running of SQL queries against Oracle databases to extract and analyse data
  • Understanding clients business processes, procedures and requirements
  • Advise and assist with the making of configuration amendments to the client systems using Linux and Oracle
  • Advise and assist with solutions for temporary workarounds
  • Verification and deployment of software release items for production implementation
  • Answering customer and internal technical system related queries
  • Review and improve operational requirements relating to the systems business processes
  • Advise and train analyst/support teams with system investigations and support processes
  • Familiarize and advise on the technical support requirements for major events
  • Perform the above on a shift basis
  • Participate in the support team standby schedule
  • Change Management
  • Ensure all incidents and support requests are addressed within the set SLA and OLA levels
  • Assist with Month End activities and reporting
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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