• Analyze and translate business requirements into functional specifications
for CMS.
• Configure CMS applications to align with business needs and optimize
workflows.
• Maintain and improve software requirements, user stories, and
documentation.
• Support SQL-based configuration and database manipulation tasks.
• Monitor application performance and ensure optimal availability.
• Handle incidents, service requests, and user support tickets.
• Provide post-implementation support and training to end-users.
• Document and track defects, proposing proactive solutions.
• Participate in stakeholder meetings to gather and clarify requirements.
• Assist in CMS demonstrations and presentations.
• Communicate effectively with cross-functional teams and external
vendors.
• Support testing activities, including defect tracking and validation.
• Ensure quality delivery of functional changes and releases.
• Coordinate change requests and maintain release calendars.
• Track deployment progress and document release activities.
• Align stakeholders and communicate release schedules.
• Ensure compliance with SLAs and support budget/resource optimization.
• Bachelor’s or Master’s degree in Software Engineering, Business
Informatics, Computer Science, or related fields.
• 1–3 years of experience in Contract Management Systems or IT roles
(internship or junior level).
• Experience or knowledge in Agile environments (SAFe, Scrum, Kanban) is a
plus
• Proficiency in SQL and database manipulation.
• Familiarity with tools like Jira, Confluence, and MS Office 365.
• Understanding of SDLC and functional analysis principles.
• Strong communication and collaboration abilities.
• Analytical thinking and attention to detail.
• Initiative, accountability, and a team-player mindset.
• Fluency in English (written and spoken)
emagine is a high-end business & IT consulting company challenging the way businesses leverage high-end expertise.
Enabled by our vast network of expert consultants, we tailor our services to the unique needs of each business, powering progress, solving challenges, and delivering real results.
As the world evolves, scalability becomes increasingly important in modern, technology-driven organizations. And it is around this critical need that emagine stands out with a unique business model and delivery capacity.
With emagine, companies gain the flexibility needed to navigate and succeed in a complex and ever-changing technological landscape. Through a seamless and tailored delivery model, we help you scale your business.
We help organizations across all industries and sectors; these are our services:
• Team extension: Scale with dedicated consultants on time & material
• Nearshoring as a Service: Leverage a fully scalable development department in Poland
• Teams: Power up with a dedicated team to help you build, develop and execute your projects
• Managed Services: Let us tailor and manage your projects, delivering on your specific requirements and needs
emagine was founded in 1989 and has a long track record of delivering expertise and business impact for blue-chip companies across Europe.
Today, we are 900+ permanent employees working from departments in 10 countries. Furthermore, we own three state-of-the-art nearshore centres in Poland and one offshore centre in India.
With 40.000 experts in our network and 4500+ partnered consultants on active contracts, we currently help our 500+ clients worldwide with high-end expertise.
