Job Description

The U.S. Department of State’s Office of the Undersecretary for Public Diplomacy and Public Affairs Office of Policy Planning and Resources (R/PPR) Domestic Monitoring and Evaluation (DOME) Office has a requirement for a full-time contractor to provide monitoring and evaluation support as a Junior Analyst The office needs support for a short-term project as soon as possible.

To provide contract support to R/PPR, the Junior Analyst will provide a number of office management roles that directly and indirectly assist a team of civil service staff who work on an array of monitoring and evaluation (M&E) activities. The R/PPR/DOME office uses the Qualtrics survey platform for all of its surveying needs. The team also supports implementing partners and other offices within the Department with a custom module within the platform to conduct surveys as well (for additional information, see the full User Guide here: MODE Survey Builder User Guide.pdf | Powered by Box). The incumbent for this position will assist the R/PPR/DOME team to manage Qualtrics-related tasks such as conducting survey approvals, advising on/writing standard operating procedures around survey approvals, setting up access permissions for new users, providing access for a number of new users and ensuring their permissions are accurate, creating and enhancing dashboards, etc.

3. DUTIES AND RESPONSIBILITIES

The Junior Analyst will:

• Manage Qualtrics-related tasks such as:
• Conducting survey approvals
• Conducting quarterly survey audits
• Reviewing, revising, writing standard operating procedures
• Account creation for new users
• Reviewing, revising, writing training materials for users
• Conducting training
• Setting up account / access permissions
• Creating data placemats and other visualization products
• Assist in oversight and tasks related to the MODE Framework
• Assist in conducting trainings and capacity-building activities for internal and external stakeholders related to Qualtrics
• Assist in various M&E tasks to support the team as assigned
• Assist in various general office administration duties as assigned

Requirements

• Existing security clearance
• Bachelor’s degree in a science or social science field relevant to evaluation and performance measurement of ECA exchange programs, such as: sociology, political science, public policy, international development, statistics, or a professional degree;
• At least two years of work experience conducting monitoring and evaluation of public diplomacy and/or foreign assistance programs;
• Experience with the Qualtrics survey platform necessary;
• Experience creating standardized, web-based performance measurement surveys;
• Experience cleaning and analyzing monitoring data, particularly performance measurement surveys;
• Experience with M&E reporting through analyses of quantitative and qualitative data (involving various data sources);
• Knowledge and application of statistical data analysis and data management software (e.g. Excel, R, Stata, and/or other statistical software);
• Ability to work with limited supervision;
• Ability to multitask, prioritize and deliver high-quality, accurate work within targeted deadlines;
• Ability to successfully work as a team to accomplish all tasks; and
• Highly motivated with good analytical and problem-solving abilities

Benefits

Benefits Include:

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.