Job Description
Job Purpose:
Supports the design and implementation of AI-driven and data-led business solutions for UAE-based operations and regional clients. The role focuses on translating business and regulatory requirements into structured AI and analytics use cases while supporting delivery teams with documentation, testing, and performance monitoring.
This role is ideal for early-career professionals seeking exposure to AI, automation, and digital transformation within the UAE business environment.
Key Responsibilities:
Business & Process Analysis
- Analyse UAE-based business processes across functions such as finance, HR, sales, operations, and compliance
- Document current-state and future-state workflows aligned with AI or automation initiatives
- Translate business needs into clear AI, data, or system requirements (BRDs, FRDs, user stories)
AI & Data Use Case Support
- Assist in identifying AI use cases relevant to UAE businesses (forecasting, customer insights, compliance checks, workflow automation, chatbots)
- Support definition of data requirements, assumptions, and constraints for AI models
- Help define success metrics, KPIs, and measurable business outcomes
Stakeholder Coordination
- Work closely with internal departments and external vendors/consultants
- Support workshops, requirement-gathering sessions, and user discussions
- Communicate analysis clearly to both technical and non-technical stakeholders
Testing, Validation & Monitoring
- Support UAT for AI tools, dashboards, and automated workflows
- Assist in validating outputs against business expectations and regulatory requirements
- Monitor performance indicators and flag anomalies or improvement opportunities
Governance, Compliance & Documentation
- Maintain structured documentation for AI solutions, data sources, assumptions, and controls
- Support adherence to UAE data protection regulations and internal governance frameworks
Assist in documenting AI transparency, controls, and responsible-use consideration.
Key Skills:
Essential Skills
- Strong analytical and logical thinking skills
- Ability to structure ambiguous business problems into clear requirements
- Effective written and verbal communication in English
- Attention to detail and documentation discipline
- Foundational understanding of AI and analytics concepts
Technical & Analytical Skills
- Proficiency in Excel / Google Sheets (analysis, formulas, data validation)
- Basic understanding of SQL and/or Python is an advantage
- Familiarity with BI tools (Power BI, Tableau, Zoho Analytics) preferred
- Understanding of data accuracy, integrity, and validation principles
AI & Business Knowledge
- Awareness of common AI applications in UAE organisations:
- Customer analytics and CRM optimisation
- Predictive forecasting and reporting
- Process automation and workflow optimisation
- Chatbots and intelligent customer support
- Conceptual understanding of how AI models are trained, tested, and used
- Awareness of data privacy, ethics, and security considerations
Soft Skills & Cultural Fit
- Curious and learning-oriented mindset
- Ability to work in fast-paced, multicultural environments
- Comfortable dealing with cross-functional and cross-cultural teams
- Professional communication suited to client-facing environments
- Strong organisation and time-management skills
Qualifications:
- Bachelors degree in Business Administration, Information Systems, Data Analytics/Data Science, Computer Science/Engineering, Economics, or a related field
- 0-2 years of experience in business analysis, data/analytics, or technology/process roles
- Fluent English communication (spoken and written); Arabic is an advantage but not required
- Preferred: exposure to Agile/Scrum environments, familiarity with ERP/CRM/finance systems (e.g., Zoho, SAP, Oracle), introductory AI/data/analytics certifications, and experience supporting UAE/GCC organizations
