Job Description

Junior Administrative Assistant

Location: Remote – South Africa

Working Hours: 9:00 AM – 5:00 PM EST

Salary: R 10,000–15,000

About the Role

We’re looking for a Junior Administrative Assistant to provide day-to-day administrative and coordination support to the facility and clinical team.

This is a varied role where you’ll assist with administration, scheduling, communication, record keeping, project follow-ups, and general team support.

This opportunity would suit someone who is organised, reliable, proactive, comfortable with technology, and eager to learn. You’ll have the opportunity to take on more responsibility and grow within the role over time.

Key Responsibilities

• Assist with a variety of administrative tasks across the facility.
• Help monitor ongoing projects and follow up on outstanding tasks and deadlines.
• Ensure scheduled communications are sent accurately and on time.
• Communicate with client families regarding updates, reminders, and follow-ups.
• Support the case management team with record keeping, scheduling, documentation, and coordination.
• Keep files, trackers, shared documents, and records organised and up to date.
• Assist with scheduling meetings, appointments, and other activities.
• Take ownership of smaller administrative projects and see them through to completion.
• Provide general administrative support to the wider team.
• Handle sensitive client information with professionalism and discretion.

Requirements

Requirements

• Previous experience in administration, customer service, coordination, healthcare administration, or a similar role is beneficial.
• Strong organisational and time-management skills.
• Excellent attention to detail.
• Good written and verbal communication skills.
• Comfortable communicating with clients, families, and colleagues.
• Basic computer and administrative skills, including email, scheduling, data entry, and document management.
• Comfortable using Microsoft Office or Google Workspace.
• Able to learn new systems and processes quickly.
• Reliable, proactive, and willing to assist where needed.
• Able to handle confidential information appropriately.

Software & Tools

Required:

• Microsoft Office or Google Workspace
• Email and calendar platforms
• Shared documents and online trackers

You don't need experience with every system. Being comfortable with technology and willing to learn is more important.

Ideal Candidate

The ideal candidate is:

• Professional and well-spoken.
• Highly organised and detail-oriented.
• Comfortable communicating with families and colleagues.
• A quick learner who can pick up new systems and tasks.
• Reliable and proactive.
• Comfortable managing multiple tasks and priorities.
• Someone who doesn't mind jumping in and helping wherever needed.
• Keen to learn and develop their skills.
• Interested in growing into a larger role over time.
• Trustworthy and able to handle sensitive information with discretion.

What This Role Offers

• Fully remote position.
• Monday to Friday, 9:00 AM – 5:00 PM EST.
• No weekend work.
• 14 days PTO.
• Opportunity to learn, develop, and grow within a new position.