ABOUT QUANTUMLOOPAI
QuantumLoopAI is one of the UK's fastest-growing healthtech companies. Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery.
ABOUT THE ROLE
We are looking for a Junior Admin Operations Associate to support the day-to-day operations behind our AI platform. This role is ideal for someone at the start of their career who enjoys structured, detail-focused work, has strong English comprehension, and is curious about how AI-enabled systems work in practice.
You do not need previous experience — we will train the right person. What matters is that you are naturally organised, accurate, reliable, and genuinely interested in learning. You will work with a cross-functional team to keep operations running smoothly and help us improve the way we work over time.
WHAT YOU WILL DO
Requirements
ESSENTIAL
DESIRABLE
LOGISTICS
Benefits
WHAT WE OFFER
HOW WE ARE DIFFERENT
At QuantumLoopAI, you will join a team that is building AI-powered products used by hundreds of organisations across the UK. We move fast, take ownership, and celebrate wins together. Our culture values:
This role is ideal for someone at the start of their career who wants to learn how modern technology operations really work — from the inside, not from a textbook. You will build strong foundations in process management, operational accuracy and cross-team coordination, all within a fast-growing AI company.
DIVERSITY AND INCLUSION
We believe diverse teams build better products. We welcome applications from candidates of all backgrounds, and we are committed to creating an inclusive environment where everyone can do their best work. If you are excited about this role but do not meet every requirement, we would still love to hear from you.
RECRUITMENT SAFETY NOTICE
QuantumLoopAI will never ask candidates for payment or sensitive financial information during the recruitment process. All official communications come from @quantumloopai.com email addresses.
COME WORK WITH US
Ready to start your career at one of the UK's fastest-growing AI companies? We would love to hear from you. Questions about this role? Contact careers@quantumloopai.com
QuantumLoopAI is the UK's leading AI receptionist for NHS primary care.
Every morning, millions of patients compete for GP phone lines that were never designed to handle modern demand. The result: jammed switchboards, frustrated patients, and reception teams ground down by relentless call volumes and, too often, abusive interactions.
EMMA, our AI receptionist, eliminates this entirely. Built specifically for general practice, EMMA answers every patient call instantly during surgery hours with no queue, no hold music, and no missed calls. She handles both clinical and administrative enquiries, safely triaging patients to the right outcome and integrating directly with NHS tools including Accurx.
EMMA now serves over 2 million NHS patients across hundreds of GP surgeries and PCNs, making QuantumLoopAI the most widely adopted AI receptionist in UK primary care. Practices using EMMA typically see call-handling costs reduce by up to 80%, while patient access and satisfaction improve dramatically.
For reception teams, the impact is transformative. Staff describe EMMA as their favourite colleague. freed from constant phone pressure, they can focus on the in-person, patient-facing work that drew them to the role.
QuantumLoopAI is DTAC certified and built to meet NHS clinical safety standards. We work with GP surgeries, PCNs, and ICBs committed to making primary care more accessible, efficient, and sustainable.
Get in touch to see EMMA in action.
#NHS #PrimaryCare #HealthTech #AI #DigitalTransformation #GPSurgery
