Job Description

Junior Accounts Receivable Representative

Company: The Testing Agency
Location: Remote (United States – CST, MST, or PST Preferred)
Type: Full-Time
Compensation: Competitive pay + paid benefits, vacation, and professional growth opportunities

About The Testing Agency

The Testing Agency is a fast-growing environmental inspection and testing services company supporting homeowners, contractors, and insurance professionals nationwide. The company is committed to operational excellence, customer service, and building a collaborative remote work environment that encourages professional growth and long-term development.

About the Role

As a Junior Accounts Receivable Representative, you will support customers and insurance professionals through payment-related communication and account coordination in a fully remote environment. This role is essential to maintaining accurate account records, assisting with invoice inquiries, and helping ensure timely payment collection.

This opportunity is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and is comfortable balancing communication, organization, and problem-solving responsibilities throughout the day.

Key Responsibilities

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  Handle inbound and outbound calls related to unpaid invoices and account support
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  Collect payments from homeowners and insurance companies
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  Assist customers with invoice questions, payment updates, and account inquiries
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  Document customer communication and account updates across multiple CRM systems
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  Maintain accurate records and follow-up activities
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  Support account resolution efforts through professional and timely communication
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  Collaborate with internal teams to ensure smooth customer support and payment processing
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  Contribute to a positive and efficient remote team environment

Requirements

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  Strong communication skills with a professional and friendly phone presence
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  Comfortable making and receiving phone calls throughout the day
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  Strong organizational skills with the ability to multitask effectively
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  Ability to think independently and problem solve in a fast-paced environment
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  Comfortable learning and using multiple CRM systems and software platforms
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  Reliable, detail-oriented, and self-motivated while working remotely
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  Customer service, call center, administrative, or accounts receivable experience preferred

What We Offer

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  Competitive compensation package
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  Fully remote full-time contractor opportunity
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  Paid benefits and vacation time
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  Professional development and long-term growth opportunities
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  Collaborative and supportive team culture
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  Exposure to customer account management and insurance-related processes
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  Opportunity to grow within a fast-growing national services company