Junior Accountant (ZNA Third Party Administrators Team)
Place of work: Cracow
Job purpose:
The ZNA TPA team works with the US TPAs (Third Party Administrators) on a daily basis. The TPA is a company outside of Zurich that performs the claim handling service for the insured and provides Zurich with the claim data. The insured may select Zurich or the TPA to handle their claims. The role gives opportunity to participate in local, regional and global projects and that is why we are looking for a proactive, flexible person with attentional to details and “can do” approach.
Responsibilities:
As a part of the TPA team, you will be responsible for the timely and accurate preparation and processing of:
Electronic or over-deductible funding requests
Prefunds management process
Service fee and center invoices
Various check request payments related to different business lines
FAST system reconciliations
Dealing with TPD (Third Party Deductible) issues
Balance sheet account reconciliations in the Blackline system, in line with Zurich Group and local ZNA team policies and guidelines
Executing controls within the ICFR framework
This role will also require daily contact with US customers, both verbally and in writing.
Candidate’s profile:
Finance and Accounting, Economy or equivalent academic degree
Solid basics of general accounting and accounts payable process
English skills – spoken and written at fluent level (C1)
Good knowledge of Excel
Analytical skills and attention to details
Ability to multitask
Excellent customer service skills
As an additional asset:
Knowledge of Insurance/ Financial Services legislation and regulations
Additional requirements:
This position will be dedicated for the US (American) customer and will require occasionally adapting to work according to the US hours as per the team’s shift schedule (9.00-17.00, 11.00-19.00, 14.30-22.30).
We offer:
real life opportunities to develop and grow with us and contribute to the world around us
competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
annual bonus depending on company annual results and individual performance
wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
referral awards
online fitness trainings
possibility to work from home (min. 40% from the office)
nice and friendly atmosphere
Who we are
Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience. Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com
In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.
This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.

Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns. Our customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.
ONE TEAM, ONE PURPOSE
We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.
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