Job Description

At Catch Vibe Voice, we believe that meaningful connections create lasting impact. Our team specializes in building authentic relationships between brands and their audiences through strategic communication, community engagement, and innovative public relations initiatives. We foster a collaborative environment where creativity, professionalism, and fresh ideas are valued, giving every team member the opportunity to contribute and grow.

Catch Vibe Voice is seeking a motivated Junior Account Representative to join our growing team in Hartford, CT. This role is ideal for individuals who enjoy working with people, solving problems, and building professional relationships. As a Junior Account Representative, you will support client accounts, assist with daily operations, and contribute to delivering outstanding customer service while developing your career in account management.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Assist in managing day-to-day account activities.
• Provide professional support by answering questions and resolving inquiries.
• Collaborate with team members to ensure client satisfaction.
• Maintain accurate records and account information.
• Identify opportunities to improve the customer experience.
• Participate in ongoing training and professional development.
• Represent the company with professionalism and integrity.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Customer-focused mindset with a positive attitude.
• Ability to work both independently and in a collaborative environment.
• Strong problem-solving and critical-thinking skills.
• Eagerness to learn and grow professionally.
• High school diploma or equivalent required.

Additional Information

• Competitive annual salary of $47,000–$51,000
• Career growth and advancement opportunities.
• Comprehensive paid training and continuous professional development.
• Valuable hands-on experience in account management and client relations.
• Supportive and collaborative team environment.
• Opportunities to develop leadership and communication skills.
• Performance-based recognition and advancement opportunities.
• Full-time position.
• Stable work schedule and long-term career potential.