Job Description

Ready to take the next step in your sales career?

At Etihad Airways, we’re looking for an ambitious Junior Account Manager to join our commercial team in Delhi.

This is an opportunity for someone who already has some sales experience and is ready for more: more responsibility, more exposure to commercial decision-making, and the chance to develop their career with one of the world’s fastest-growing airlines.

You don’t need to have spent years in the airline industry. What matters to us is that you can demonstrate a genuine passion for sales, a strong customer mindset, commercial curiosity, and the drive to learn, develop and deliver results.

You’ll work alongside and be mentored by two experienced members of our Delhi sales team, giving you the opportunity to learn from established commercial professionals while gradually taking greater ownership of your own accounts and relationships.

What you’ll do

As a Junior Account Manager, you’ll help grow Etihad’s presence and commercial performance across your assigned portfolio of accounts.

You’ll build relationships with existing and prospective customers, understand their businesses and identify opportunities to grow revenue. Using market insights, sales data and Etihad’s commercial tools, you’ll learn how to turn opportunities into results while developing your skills as a trusted commercial partner.

You’ll also:

• Develop and execute sales activities to support the achievement of commercial targets.
• Build strong relationships with assigned accounts and identify opportunities to grow existing business.
• Prospect and develop relationships with potential new customers.
• Use sales data, customer insights and market intelligence to identify opportunities and support commercial decisions.
• Keep customers informed about Etihad’s network, products, services and promotions.
• Monitor competitor and market activity and share insights that can help strengthen Etihad’s position.
• Support the negotiation and management of commercial agreements within established guidelines.
• Maintain accurate customer and account information within our CRM.
• Work closely with colleagues across Sales and the wider Etihad commercial organization to deliver results.

Qualifications

What we’re looking for

We’re looking for someone with a solid foundation in sales who is hungry to build on it.

You’ll ideally bring:

• Previous experience in a sales, account management, business development or other relevant commercial role.
• A track record that demonstrates initiative, energy and a desire to achieve results.
• Strong communication and relationship-building skills.
• A genuine interest in understanding customers and identifying commercial opportunities.
• Confidence working with data and using insights to support decisions.
• The ability to manage multiple stakeholders and priorities.
• A willingness to learn, take feedback and continually develop your commercial skills.
• A bachelor’s degree or equivalent relevant experience.

Experience within aviation or travel would be valuable, but it isn’t the only route into this opportunity. We’re equally interested in candidates from other sales environments who can demonstrate the drive, potential and commercial mindset to succeed.

Why this role?

This isn’t a role where we expect you to arrive knowing everything.

You’ll join an experienced team in Delhi and receive hands-on support and mentoring from senior sales colleagues as you develop your account management capabilities, commercial judgment and understanding of the aviation industry.

For someone who has started building a career in sales and wants the opportunity to accelerate that development within an international organization, this is a chance to take a meaningful next step.

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.