Job Description

Our Culture

At Jackson Healthcare, our mission — to improve the delivery of patient care and the lives of everyone we touch — is central to both doing good business and serving the greater good.

Our Values

Our mission and corporate values of Others First, Wisdom, and Growth serve as our “true north.” They guide our strategy, hiring practices, and philanthropic efforts — and are central to our culture and at the core of everything we do.

Are you relationship-driven, organized, and excited to build a career in healthcare staffing and sales? Jackson HealthPros is looking for a Junior Account Manager to support the growth of our Allied Healthcare division by developing client relationships, driving new business, and delivering exceptional service throughout the staffing process.

In this role, you'll partner with experienced Account Managers and Client Services leaders to support existing healthcare clients while helping expand our customer base. If you thrive in a fast-paced environment, enjoy building partnerships, and are motivated by results, we'd love to meet you.

What You'll Do

Build & Manage Client Relationships

• Serve as the primary Account Manager for designated Allied Healthcare clients.
• Build consultative, long-term relationships with clients by understanding their staffing needs and providing exceptional service.
• Manage the full client lifecycle, including job intake, candidate submissions, client feedback, offers, placements, onboarding, and ongoing account support.
• Monitor active assignments and collaborate with internal teams to quickly resolve issues.
• Maintain accurate client, job order, and activity records in CRM, VMS platforms, and internal systems.
• Identify opportunities to expand relationships within existing accounts and gain access to additional hiring managers or MSP programs.

Drive Business Growth

• Partner with the Director of Client Services to identify and pursue new Allied Healthcare clients.
• Research prospective customers and conduct business development outreach through emails, calls, and discovery meetings.
• Support onboarding documentation and implementation for new client accounts.
• Once new accounts are established, lead job intake conversations and develop staffing strategies to deliver successful placements.

Support Recruiting & Operations

• Prepare and submit qualified candidates through multiple Vendor Management Systems (VMS) accurately and on time.
• Assist with credentialing coordination and compliance requirements.
• Work cross-functionally with recruiting, operations, finance, and credentialing teams to deliver a seamless client and candidate experience.
• Support collection efforts for assigned accounts as needed.

Collaborate & Live Our Values

• Participate in team meetings, client visits, conferences, and company events as needed.
• Demonstrate Jackson HealthPros' core values every day:
  • Others First – Put others before self.
  • Wisdom – Do the wise thing.
  • Growth – Keep getting better.

What Success Looks Like

Performance in this role is measured by:

• New client agreements
• Job orders created
• Placements made
• Active headcount growth
• Revenue and gross margin performance
• Candidate submittals and interview conversion rates
• Client meetings and business development activity
• CRM and system utilization

What You'll Bring

Preferred Qualifications

• Bachelor's degree preferred.
• Experience in healthcare staffing, recruiting, customer service, account management, or sales preferred.

Skills & Experience

• Familiarity with Vendor Management Systems (VMS).
• Proficiency with Microsoft Office, Microsoft Teams, and CRM platforms.
• Strong communication and relationship-building skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with a desire to learn, grow, and build a successful career in client services and healthcare staffing.

Work Schedule

This is a full-time hybrid position. Standard business hours are Monday through Friday, 8:30 a.m. – 5:30 p.m. Additional hours may occasionally be required to support business needs.

Why Jackson HealthPros?

At Jackson HealthPros, you'll join a collaborative team that's passionate about connecting healthcare professionals with organizations that need them most. We invest in our people, encourage professional growth, and provide opportunities to build meaningful client relationships while making a real impact on patient care.

If you're ready to launch or grow your career in healthcare staffing and account management, we'd love to hear from you. Apply today!

Disclosures