Tkxel

Junior Account Manager

Tkxel  •  Lahore, PK (Onsite)  •  1 month ago
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Job Description


Account Manager (Junior) — IT Services | Lahore
Tkxel is a 17-year-old software engineering company with 1,100+ engineers serving US and European mid-market clients across mortgage tech, fintech, healthcare, real estate tech, and SaaS. We've made the Inc. 5000 two years running.
You'll work directly under our senior AM and Director of Sales, learning the craft of growing IT services accounts on real client engagements from day one.
What you'll own
A supporting role across a portfolio of active US and EU accounts, with primary ownership of a smaller subset of low-complexity accounts as you ramp
Quarterly Business Review preparation: pulling delivery data, drafting the narrative, building the deck, coordinating the agenda with engineering leads
Internal coordination between the client, our delivery teams, and finance — Jira tickets, Salesforce hygiene, SOW change tracking, invoice queries
First-line client communication on operational matters: status updates, scheduling, documentation, follow-ups
Spotting expansion signals in client conversations and feeding them to the senior AM with context
Account health monitoring — flagging when a client goes quiet, when a delivery issue is brewing, when a contract is approaching renewal
You will not be expected to close expansion deals alone in year one. You will be expected to identify them, write them up clearly, and learn how they get closed by shadowing every step.
Reporting structure
Day-to-day: Senior Account Manager / Director of Sales
Functional: VP of Sales (commercial) / VP Professional Services (technical)
What we're looking for
1–3 years in a client-facing role: project coordination, junior PM, customer success associate, BDR/SDR, or post-sale support at a services or tech company
Strong writing — clear, structured, no fluff. We work in writing.
Detail orientation that survives Friday afternoon at 6pm: Jira tickets stay updated, follow-ups don't fall through, SOW dates are in the calendar
Comfort sitting in technical conversations between client engineering leads and our delivery team — you don't need to lead, but you can't be lost
Natural curiosity about how IT services businesses make money — billing models, margins, utilization, contract structures
Based in Lahore
What this role is not
A CSM role tied to a product
A pure coordination/admin role with no commercial dimension
Compensation
Competitive base for the Lahore IT services AM market at the 1–3 year experience band + variable
Annual review with a clear path to senior AM as you build the track record
Tkxel

About Tkxel

With 17 years of deep software engineering expertise, Tkxel has emerged as a global innovation partner, driving AI-led transformation, pioneering cloud solutions, and engineering transformative digital solutions that empower enterprises and bold startups to shape what’s next.

Since 2008, we have been helping our clients tackle complex digital challenges by combining our product development expertise with agile execution and deep technical insight. Our delivery approach blends design thinking, full-cycle engineering, and platform integration to accelerate time to value and unlock long-term growth.

AI is at the core of how we help businesses evolve. From generative AI and predictive analytics to LLM integration and intelligent automation, we design and deploy AI-powered solutions that enhance efficiency, elevate user experiences, and drive measurable outcomes.

Through initiatives like our AI Incubator, we support early-stage startups building the next generation of AI products, while our consulting and engineering teams work with established organizations to embed advanced AI into their operations and digital ecosystems.

We deliver globally and collaborate closely with clients to design smart, scalable solutions across industries, including technology, healthcare, financial services, education, and retail. Our expertise spans agentic AI, machine learning, custom application development, cloud-native systems, cybersecurity, blockchain, IoT, and user-centric design.

We are certified partners with Salesforce, Microsoft Azure, AWS, G Suite, and ServiceNow, enabling us to bring together trusted platforms and emerging technologies to help our clients lead in an AI-powered world.

Recognized on the Inc. 5000 list of fastest-growing private companies, we continue to deliver impact-driven solutions while building lasting relationships with clients and partners worldwide.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Reston, VA
Year Founded
2008
Website
tkxel.com
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