Job Description

ABOUT THE ROLE

The UK Chocolate Academy is a centre of excellence where customers come to be inspired, educated, and immersed in the world of chocolate. We are a small, dedicated, and hard‑working team looking for a passionate Junior Academy Chef to support us in delivering exceptional experiences. In this role, you’ll help us create chocolate solutions for a wide range of customers, assist with Academy operations, and contribute to the smooth running of courses, events, and day‑to‑day activities.

KEY RESPONSIBILITIES

• Support the day‑to‑day running of the Academy, including courses, customer visits, virtual events, filming, and sales team requests
• Prepare the Academy ahead of customer visits, ensuring all spaces are fully set up and presentation‑ready
• Deliver a high standard of customer service during courses and customer days, both front of house and behind the scenes
• Assist in creating products for application testing, customer briefs, and project work
• Prepare ingredients and equipment for courses, supporting in‑house chefs, guest chefs, customer days, offsite visits, and filming
• Maintain a clean, organised Academy environment, ensuring equipment is safe and in good working order
• Welcome and host visitors with professionalism, creating a positive and engaging experience
• Prepare light lunches for customers
• Conduct stock checks and place orders to maintain adequate supplies
• Work independently, using initiative to manage tasks effectively
• Support product testing activities, including chocolate and patisserie‑based applications

ABOUT YOU

• Passionate about chocolate, pastry and bakery, with curiosity for industry trends
• Level 2 Food Hygiene Certificate and NVQ Level 3 in Professional Cookery or Patisserie (or equivalent)
• Strong communication skills and confident in customer‑facing environments
• Organised, proactive, and able to manage time and priorities effectively
• Calm under pressure, adaptable to changing schedules, and comfortable working independently
• Positive, flexible team player with a willingness to support a wide range of tasks
• Comfortable with manual handling and being on your feet for most of the day
• Proficient in Microsoft Office; hospitality experience is a bonus