Job Description

Posting number: 27-00076

Department: 444 Judicial

Job classification: GENERIC CLASS SPEC

Posting type: Open

Categories: Clerical & Data Entry, Legal, Customer Service, Office and Administrative Support

The Iowa Judicial Branch, in Linn County, seeks applicants for a Judicial Operations Clerk within the Clerk of Court Office to perform the clerical support and customer service for efficient court operations and the integrity of court records.

This position requires substantial communication with potential jurors, judges, and court staff by phone, email, and in person, including regular presentations to large jury groups. Responsibilities include processing payments and financial documents, as well as handling case-related materials such as orders, warrants, motions, complaints, bonds, and exhibits to ensure accurate and efficient court record management. The role provides in-person and telephone customer service to court users, assisting with general inquiries, payments, and case-processing questions. Additional duties include supporting attorneys, judges, law enforcement, and other agencies with case information.

The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.

What’s in it for you:

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.98 - $34. 74 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.

Perform customer service, clerical, and administrative work necessary for court operations.

Examples of Duties and Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Opportunity employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. Please go to www.iowacourts.gov and click on the Careers page.

Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the “To Apply” section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

Qualifications

The incumbent must meet the minimum requirements to qualify for the position.

1. High school diploma (or high school equivalency diploma).

2. One (1) year of full-time equivalent professional office experience in business support, court, or legal support.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Additional Information

May be designated to give bond per Iowa Code §602.8101.3

Supplemental information

Preferred Qualifications

• Cash handling and daily balancing experience.
• Ability to manage multiple tasks with strong attention to detail.
• Ability to de-escalate difficult interactions professionally.
• Experience with court or legal process or terminology.
• Ability to confidently communicate with and provide direction to groups of jurors, while effectively managing high-volume juror activity.
• Basic cashier or bookkeeping experience.
• Experience securing confidential information.