Job Description

Reporting to the Senior Manager: Law Enforcement Liaison, the Judicial Liaison Officer role purpose is to support judicial proceedings by lawfully presenting and clarifying evidence before court and tribunals to ensure accurate, reliable, and timely information is provided for fair adjudication.

Health and Safety

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.

Bonding and Case Preparation

• Receive, review and acknowledge official court bonds/summons relating to pending matters.
• Verify the completeness and accuracy of information, exhibits, and documentation required for court presentation.
• Liaise with relevant internal stakeholders to assemble supporting records, reports and evidence in accordance with legal standards.
• Ensure all documents and evidence are securely stored and prepared for court submission, maintaining chain of custody at all times.
• Conduct pre-hearing case assessment and prepare a briefing note outlining the facts, evidence, and position to be presented.

Court Appearance & Evidence Adducing

• Attend court sessions punctually as the authorized representative for evidence tendering.
• Present, clarify, and authenticate records or data requested by the court during proceedings.
• Respond to judicial queries clearly, accurately, and within the legal framework governing evidence.
• Maintain professional conduct and uphold confidentiality of sensitive information throughout proceedings.
• Seek guidance from legal advisors where procedural clarification or interpretation is required.

Post-Appearance Documentation & Case Tracking

• Prepare and file detailed reports of each court appearance, including outcomes, directives issued and pending actions.
• Maintain a comprehensive database or register of active, ongoing, and concluded cases, ensuring details are updated in real time.
• Maintain secure archives of court documents and evidence presented to ensure future reference, auditability and continuity.
• Provide periodic status reports to management and relevant stakeholders on case progress and resolutions.
• Undertake any other task as maybe assigned from time to time

Core competencies, knowledge and experience:

Working with Others

• Consciously takes steps to make the most of every conversation /interaction
• Identifies people’s needs, interests and motives to be able to influence the decisions they make
• Communicates simply to excite and engage people
• Pro-actively adapts own style and approach to build rapport, and work with others more effectively
• Builds and maintains strong relationships and networks

Operational Excellence

• Targets effort and resources on high-value, high impact activity
• Focuses on achieving maximum performance and driving continuous improvement
• Thinks about processes and problems cross-functionally and end-to-end
• Uses knowledge of products, technology, process, systems and policy to solve problems

Creativity and Innovation

• Finds creative ways to exploit opportunities and solve problems
• Takes risks and pushes what is possible
• Experiments with unorthodox approaches

Business Know how

• Uses data and research to make decisions that are competitively and financially robust
• Balances current and future needs
• Thinks and acts like an owner of the business
• Acts in line with legal, regulatory, professional and ethical standards

Working with Change

• Responds flexibly to changing situations
• Manages the business and people aspects of change to drive performance

Project and Program Management

• Defines scope and deliverables in terms of time, cost, quality and business benefit
• Schedules activity and identifies resource needs, dependencies and synergies
• Evaluates progress, mitigates risks and addresses issues

Financial Responsibility

• Contribute to the forecasting and prudent utilisation of the annual Law Enforcement Liaison Office Opex
• Bachelor’s degree in business, IT, Law, Engineering or any other related field.
• Minimum 1year experience in law enforcement liaison, legal support, litigation support, courtroom testimony, security investigations, or evidence management.
• Experience working in a telecommunications environment, regulatory compliance function, security operations centre, or investigations department is highly preferred.

How to apply If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly click on the apply button. Remember to attach your resume

Safaricom is the leading technology company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 60 million customers connected across Kenya and Ethiopia, and play a critical role in the society, supporting over 1.13 million jobs both directly and indirectly while our total economic value was estimated at KES 1.1 trillion ($ 8.5 billion) for the 12 months through March 2025.

Listed on the Nairobi Securities Exchange and with annual revenues of close to KES 388 billion as at March 2025, Safaricom provides connectivity through wide range of technology. Our 2G, 3G, 4G and 5G network in aggregate covers over 99% of Kenya’s population.

We run the world’s largest mobile payment system and Africa’s largest Fintech, M-PESA, the world’s first mobile money transfer system. By empowering millions of customers to transact, save or borrow money through their mobile phone, M-PESA has driven financial inclusion in Kenya to 84.8% of the adult population in 2024, from a low of 26.7% in 2006, and generated over KES 161 billion in revenue as at FY25.

Our subsidiary, Safaricom Telecommunications Ethiopia, has deployed world class network and services to contribute to Ethiopia’s digital transformation.

Safaricom is an equal opportunity employer, actively recruiting staff from different backgrounds reflecting the communities that we serve. We are committed to equal gender representation at all levels.

As part of our ongoing commitment to the Sustainable Development Goals (SDGs), we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our fuel consumption. We remain committed to becoming a Net Zero carbon-emitting company by 2050.