Job Description

Posting number: 191660

Department: Workers' Compensation Commission

Division: Judicial Department

Job classification: Insurance Analyst I

Posting type: Open

Categories: Administration

Summary

• Review and analyze requests for Informal Conferences, verifying that the requests are in compliance with the Rules and Regulations.
• Schedule informal conferences to create and manage dockets.
• Process settlements and update award information within the case management system.
• Generate Commission fines and apply payments within case management system.
• Answer incoming calls. Research and respond to inquiries from the public, staff, claimants, attorneys, and provide claim file status.
• Process Letter of representation
• Process requests for copies and payments for copy service
• Alternate to the Mail room clerk and receptionist

Examples of duties

• High School Graduate/ GED and related experience OR equivalent workers' compensation experience in lieu of or in conjunction with education requirements.
• Ability to learn and apply rules and regulations.
• Ability to multitask effectively and prioritize tasks to meet deadlines.
• Ability to communicate effectively and professionally to internal staff and external stakeholders.
• Ability to maintain attention to detail in a high-volume working environment.
• Proficiency in Microsoft Office suite software (Word, Excel, and PowerPoint).

Qualifications

• Bachelor's Degree and/or related workers' compensation experience.

Supplemental information

• Position may require overnight travel.
• Position may require employees to work overtime.