Job Description

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the center of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Union

Department

Justice Services

Location

Full Time In Person at 10 Armoury Street, Toronto

Status

Full-time, Permanent

Pay Rate

$51,861.68 per annum

Vacancy Number

JS-U26-46

Number of vacancies

1

Available

Immediately

Hours/Shifts

Monday - Friday 0800-1600

Flexibility in work hours and weekends on occasion

Schedules may change depending on operational requirements

Our Adult community justice programs deliver supports to individuals in the justice system in Ontario. We offer diversion and accountability programs to those 18+ who have been charged and referred to us by probation and/or crown attorneys.

Reporting to the Supervisor of our adult community justice programs, our Direct Accountability Program (DAP) team of Adult Justice Workers support individuals with matters in Toronto Court in order to set them up for future success and support in taking accountability for their actions which led to their justice involvement. The team also provide case management support in connecting with additional resources as identified, including food, employment and more.

Requirements

WAYS YOU CAN CONTRIBUTE

Program Delivery

• Supporting with central intake for all DAP referrals across the Toronto South and Toronto East regions
• Completing all intake requirements, including reviewing and assessing appropriate referrals to meet the individual needs of participants
• Providing information and support to participants in understanding justice-related processes, including the court process and community service orders
• Ensuring that all sanctions and community service placements assigned to the individual are appropriate, proportionate, and meaningful to the needs of participants, those impacted, and of the community, and of the funder, and are met within the specific timelines of the program
• Ensuring ongoing and consistent communication with all parties to ensure appropriate supports are in place and to provide follow up and/or problem solving, as needed, where challenges may be identified
• Participation in ongoing evaluation and feedback meetings with partners, participants, and team to ensure participant and partner experience is represented in all facets of the program
• Support in the development, collection, and review of evaluation data to support in ongoing program fidelity and growth
• Facilitate individual and/or group programming as needed
• Support placement students, as assigned

Community Development

• Research community resources for program participants, families, and individuals impacted by the offence(s)
• Identify and engage suitable volunteer placements that are meaningful to the participant, of benefit to the community, and reparative in nature
• Develop program and service agreements with placement agencies to ensure mutually agreeable outcomes between participants and placement match
• Foster relationships and represent the program and organization at network tables, community groups, conferences, etc. as assigned

Administration

• Actively participate in team and individual meetings
• Consistent communication with referral sources and team members regarding participants and their progression through the program
• Timely and accurate reporting of referrals, case notes, meeting minutes, stats, and other required administrative duties
• Supporting in the implementation of the program evaluation and other reporting processes or special projects, as assigned
• Participate in strategic planning and other organizational initiatives and committees as required
• Execute other responsibilities as necessary to achieve the objectives and deliverables of the programs

WHO YOU ARE

Knowledge/Experience

• Minimum diploma in Social Work or related field
• 2 years’ experience working with vulnerable populations
• Some knowledge of and/or experience working within the justice system
• Understanding of the many community organizations and supports available to youth and adults
• Understanding of the principles of proportionality and reparation as it relates to the justice system
• Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including program implementation and capacity-building with participants
• Strong interpersonal, written, and verbal communication skills and a demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision
• Experience in problem-solving and working through immediate challenges
• Proven ability to work within and across teams
• Satisfactory Vulnerable Sector Screening

Skills/Abilities

• Ability to travel throughout the Halton, Peel, Toronto, and York regions and surrounding area

Nice to Have’s

• Understanding of relevant legislation and institutional policies (including the Criminal Code of Canada, Ministry of Correctional Services Act)
• Experience in developing community-based interventions that respond to individual needs, and address prevention, rehabilitation, and reparation of harm
• Knowledge of the social service agencies operating in Halton, Peel, Toronto, and York and a willingness to broaden knowledge
• Current Standard First Aid and CPR certificate, ASIST
• Program planning skills to implement, evaluate and modify new and existing program, as needed

APPLICATION INSTRUCTIONS

Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education.

Deadline for internal applications is May 28, 2026

Deadline for external applications is June 4, 2026

Only selected candidates will be contacted.

Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.

AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request

Benefits

Why Join Springboard?

• Be part of a mission-driven, inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan
• Access to training, mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.