Jr. Inside Service Technician
See What We’re All About
As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, youhave todemonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm,high integrity, courage toembrace change…and if you know a few jokes, that puts you on the top of our list.
Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list,fifteenyears in a row,and the Crain’s Fast 50 listtentimes.We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for three consecutive years in 2020,2021, and 2022.
If you’reready to roll up your sleeves, go above and beyond and put your ambition to work,all whilehaving some fun,let’s chat– Apply Today!
Perks
The Jobat aGlance
As aJr.InsideServiceTechnician(A.K.A. a Jr. Tech Wizard),you’llcommunicatedirectlywith end users and field technicians to create cases, supplywarrantyinformation(specifically for cold-side units), andreferenceservice companies on warranty and non-warranty foodservice equipment.In this entry-level role, you’ll learn how troubleshoot common equipment issues, how to properly document cases, and how to provide top-notchcustomer service!Internaltraining and exposure to real-world technical issues will help you grow intoaInsideService Technician.
A Typical Day
To Land This Opportunity
About Your Future Team
The Technical Service group is a team of experienced, passionate, and dedicated professionals. We have over 500 years of combined experience, but we’re constantly learning and growing! We are a close-knit team that loves collaborating. We’re not afraid to get our hands dirty, and we’re always willing to go the extra mile. We are also a lot of fun! We frequently challenge ourselves by experimenting with our foodservice equipment. We’re the most popular team at lunchtime (because we know how to cook)! If you’re looking for a passionate team that is always willing to go the extra mile, then the Technical Service group is the team for you!
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
Parts Town was built from the ground up in 1987 with a team of just 5 people. The goal – to reinvent the restaurant equipment parts industry. 35 years later, we’re one of the fastest growing parts distributors in the foodservice equipment industry and have 1000+ team members who support national and international customers.
How did we do it? We hired great people with great ideas. Where others saw the impossible, our Townspeople saw opportunity. We formed important partnerships with manufacturers and built an expansive inventory of OEM parts so we can ship faster and more efficiently. We kept technology front of mind, developing the industry’s first mobile app, where you can research and purchase parts with ease (no more headaches!). As our story continues to unfold, our culture will continue to be centered around our core values (Safety, Integrity, Community, Passion, Courage, and Innovation).
Parts Town has been named to the Inc. 5000 list 15 years in a row, the Crain’s Fast 50 list 10 times, and we’ve landed on Chicago Tribune’s Top Workplace list for the past 3 years. We aren’t satisfied yet - our sights are always set on bigger, outside-the-box opportunities that will shake up the norm. We’re just getting started. Join us!
