Transcom

Jr System Admin - Manila, Philippines

Transcom  •  Pasig City, PH (Onsite)  •  3 hours ago
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Job Description

General Information

Location

Pasig- Tiendesitas

Job ID

10944

Job Category

Human Resources

Language Requirement

English

Description & requirements

Description

Transcom is looking for talented individuals like you to join our awesome team! Be the next Avature System Admin for our Transcom Pasig site.

Join our Transcom Family as an Avature System Admin!

The System Administrator will provide functional support of the Transcom global Applicant Tracking System. They will be a part of the global Talent Acquisition Center of Excellence. The individual will support our systems, govern process adherence, user access and permissions, training and system maintenance for optimal performance and reporting. This role will look for opportunities to drive innovation and efficiency as well as improvements in the candidate and recruiter experience.

System Support

  • Serve as system admin for the Avature Talent Acquisition Suite and integrations and other recruiting tools.
  • Review and action submissions in the global request log.
  • Support implementation of Avature across Transcom.
  • Drive ATS development, standards and work cross-functionally to implement automatization and process enhancements.
  • Obtain expert level knowledge in Avature and serve as a point of contact for local Superusers.
  • Make recommendations on system use or process enhancements that align to the global TA goals and vision.
  • Liaise with Avature account manager, Transcom Superusers, and Talent Acquisition leaders, and IT to leverage the know-how and improve data and process adherence in Avature.
  • Support virtual recruitment process optimization, including standardization of tests, integration in ATS system, sharing best practices across countries.

Process Improvement

  • Track implementation of new processes and standards and drive completion.
  • Update and maintain user access and permissions.
  • Ensure GDPR adherence in the recruiting process
  • Develop and implement a governance process.
  • Document processes in structured, easy to digest processes, and guide teams in a smooth implementation.
  • Develop and deliver training sessions to communicate new processes or system enhancements.
  • Ensure a smooth and harmonized process across all sites to enable standardized reporting providing and Looker dashboards (built by the BI team)
  • Liaise with BI and IT teams as needed
  • Support other Talent Acquisition products

What we are looking for

To be successful in this role you must…

  • Prior SysAdmin experience with Avature ATS Suite strongly preferred.
  • 5+ years Talent Acquisition experience with focus on TA technology for large complex global organizations.
  • Experience with volume hiring in an automated and digitized manner
  • Ability to communicate clearly in English - writing and verbally. Additional languages are a plus!
  • Inspire others to follow global standards and be a champion of change.
  • Ability to think and act with a global mindset, demonstrable ability to work effectively in a global setting across various regions, cultures and time zones.
  • Curious, resourceful, creative problem-solver.
  • Proven ability to manage multiple and competing priorities, able to rely on strong personal project management and organizational skills.
  • Advanced analytical and problem-solving skills.
  • Problem-solving, diplomacy and persuasive selling skills.
  • Ability to work in a matrix organization and collaborate with internal partners and stake-holders.
  • Ability to execute and implement process changes across multiple sites.
  • Self-directed and detail oriented.
  • Travel may be required
  • Ability to work hours that align with North America and EMEA.

What's in it for YOU!

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are providing these employee benefits, which you'll be able to utilize once you join our team!

  • Day 1 HMO
  • Meal & Transportation Allowance
  • Rice Subsidy
  • Clothing Allowance
  • 24/7 Teleconsult
  • Free Psychologist Consultation
  • In-house & Online Pharmacy
  • Scholarship Program
  • Retirement Fund
  • Free Meal & Medicine (through Transcom’s Tap Card Rewards)
  • Loyalty Incentives
  • Accidental & Life Insurance
  • Free Shuttle Service

What Life at Transcom is like!

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us

Transcom

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.

Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Stockholm, SE
Year Founded
1995
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