Job Description

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.

Due to growth, we are currently seeking to add a Jr. Security Administrator to our exceptional team. You will be responsible for overseeing and resolving alerts and vulnerabilities for Charles IT and our clients, as well as executing on key takeaways from client monthly/weekly Security meetings. You will need to be outgoing, trustworthy, a team player, organized, and detail oriented.

Responsibilities

• Work SOC, vulnerability management tickets as assigned
• Work tickets coming out of Monthly/Weekly client meetings
• Address vulnerabilities within SLO
• Communicate with clients effectively and clearly

Requirements

• ISC CC, SC-900, or other entry-level security certifications are a requirement (must have at least 2).
• Bachelors degree in any IT field is a plus, but not a requirement
• 2 years of IT experience
• Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus.
• Strong communication skills are essential for success in this role.
• Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
• Enthusiastic about taking on challenges in a growing company with a diverse client base.
• Self-driven and capable of working independently with minimal supervision.
• Excellent organizational skills and strong attention to detail.
• Stay current with industry trends and best practices, including attending training sessions, obtaining relevant certifications, and participating in professional development opportunities.

Benefits

Charles IT offers a competitive benefits program including medical, dental, vision, life, disability, paid holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:

Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.

If you’re excited about contributing your expertise to a fast-growing company that values innovation and teamwork, we’d love to hear from you!