Flint Group Packaging Solutions

JR IT Specialist

Flint Group Packaging Solutions  •  $29k/yr  •  North Carolina (Onsite)  •  4 days ago
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Job Description

Flint Group Global Information Technology – Job Description

Job

Junior IT Service Specialist

Division

Global

Department

Corporate IT

Location

  • Flint Group 25 Old Shoals Rd, Arden, NC 28704

Salary

Line Manager of Job Owner

IT Service Manager / Director IT

Deputy of Job Owner

Peer IT staff member or IT Manager / Director

Job Description

(main tasks, objectives)

  • 1-3 years of experience in a similar role
  • User / client PC support via the ticketing system according to defined SLA and company policies, both hands on and remote
  • Support with OT related tasks at production sites
  • Deployment of approved software and hardware to the users according to company IT Policies
  • Involvement in global technical IT projects
  • Involvement in global technical teams
  • Short business travels can occur

Responsibility

  • People:
  • Budget
  • No
  • No

Job Specification

  • Qualification
  • Experience
  • Special Knowledge
  • Friendly and outgoing personality, with a good and healthy attitude towards customer service with the ability to multitask is necessary
  • Must be self-motivated and able to work independently, strong interest in technology
  • Education in Information Technology and or min. 3 years of experience within IT user support (PC, server, network)
  • Strong knowledge and support with Windows based client systems
  • Experience with support of Android based mobile devices needed
  • Basic knowledge in supporting Windows based servers, Microsoft Office, TCP/IP networks and Active Directory
  • Experience in supporting and servicing PC’s, Printers and other office technology products
  • Knowledge/experience with OT and digitalized production methods seen as a benefit
  • Experience or knowledge with Mac based systems seen as a benefit
  • Powershell scripting or other structured programing language knowledge seen as a benefit

Necessary Ability Tests

None

Others (e.g. Committees, Associations, etc.)

  • Very good English skills, both verbally and written is required
  • Work experience from a Global Enterprise seen as a benefit
  • Driver’s license for car required
Flint Group Packaging Solutions

About Flint Group Packaging Solutions

Operating through five strategic business segments worldwide – Flexible Packaging, Paper & Board, Narrow Web, Sheetfed Offset, and Flint Group Digital Xeikon – we deliver inks and coatings, tailored solutions, digital print consumables and digital engines.

We offer an unmatched product portfolio spanning inks, blankets, pressroom chemistry, consumables and colourants. With impressive global resources, local service and personalised expertise, we provide printers, publishers, packaging printers and converters with the most reliable products in the most streamlined fashion.

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Flint Group has also taken steps to ensure the security of your personal data. We have analyzed the risks associated with individual data processing processes, and implemented appropriate security and personal data protection measures. We monitor the condition of our technical infrastructure on an ongoing basis, train staff, observe the procedures applied, and introduce necessary improvements. If you want to know more please check our Privacy statement available at this link: https://flintgrp.com/en/privacy-statement/ If you have any further questions, please don’t hesitate to contact us at data.protection@flintgrp.com

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Industry
Creative & Design
Company Size
1,001-5,000 employees
Headquarters
St Helier, JE
Year Founded
Unknown
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