Job Description

Vertiv is committed to advancing the sustainability of its global operations and working with customers to provide sustainable solutions to meet the growing demand of the digital world. As developers of critical digital infrastructure, we will meet today’s accelerating demand for data through focus, innovation, and responsible business practices that contribute to a more sustainable future for our industry, our people, and our world.

As an Jr. Inside Sales Representative you will be responsible to develop, manage and communicate with the targeted resellers. You will proactively work as the single point of contact for the resellers to discuss projects, promos, new products, technical support requirements, marketing requirements, and other channel run rate concerns. You will work closely with Inside sales covering the region and follow the Inside sales team leader’s guidance and priorities.

You will be part of a highly motivated and experienced team that will support you every step of the way. You will work in an autonomous environment, which emphasizes customer satisfaction, entrepreneurship, ownership and achieving results.

Responsibilities:

Drive Reseller revenue growth through account management

• Develop, manage and engage the assigned resellers to ensure revenue growth;
• Coordinate and discuss with all stakeholders (e.g., distributor, distribution manager, channel manager, regional account managers) the requirements of the resellers and to ensure its closure and/or completion.
• Become the go-to person for the assigned list of resellers by communicating them the sales programs and educating them about the company’s current and new products.
• Build solutions based on Reseller’s needs and requests in C1, manage pricing and present the offer through distribution.
• Follow-up on active opportunities though their completion and record it accurately in CRM

Promote Channel programs, tools and promotions to the assigned resellers. Be aware of all pricing, promotions, actions within the sales team

Follow up leads identified by Telemarketing, converting them to opportunities and own them until closure.

Sell add-ons to existing purchases (up/cross-sell) Contact customer to catch up on latest purchase(s) and offer add-ons

Prevent churn of partners with declining prognostic / reactivate churned partners

• Contact partners to understand reasons for decline/ churn. Offer incentive for reactivation
• By developing an understanding over time of the partner/reseller/ distributor behaviors, likes, dis-likes, trends and competitive channel landscape in their regions.
• Gather feedback from the market on our competitors

CRM Management: Maintain good pipeline management to ensure no lead falls through the cracks.

Focus on self-growth and development keep an open mind and learn from some of the experts in the industry, participate in industry events and acquire knowledge of where the market is going, keep up to date with technical developments, participate in sales trainings and apply the knowledge in your day to day work.

Be innovative bring your own ideas of improvements inside the team, look at each process and task with the goal of constantly improving it to bring more value to the customer, to you, the team and the organization.

Own their job approach your daily work and customers with ethics, responsibility, discipline and ownership, knowing that everything you do has an impact on the customers, the company and your development. Sales activities, related administrative activities, reporting and your own development are all important and lead to your success in the role. Follow up rules, procedures and business ethic of VERTIV

Qualifications:

• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills with a clear message (content and pronunciation)
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• BA/BS degree or equivalent (preferably Business Admin, Marketing, Communications, or Public Relations)

Language skills:

• Spanish: C2 or native
• English: C1 or above

Time Travel Required:

• 5% of the time

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

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