HCIactive

Jr. HR Analyst

HCIactive  •  $40k/yr  •  United States (Hybrid)  •  16 days ago
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Job Description

Jr. HR Analyst (Benefits Systems) – InsureeTech

Location: Remote/Hybrid
Department: Human Resources
Employment Type: Full-Time

About the Role

We are seeking a detail-oriented and tech-savvy Jr. HR Analyst with strong experience in benefits administration and HR/benefit systems to join our growing InsureTech team. In this role, you will support HR operations, maintain data accuracy across digital benefits platforms, troubleshoot system issues, and help enhance the employee experience in a fast-paced, technology-driven environment.

This is a great opportunity for someone who enjoys blending HR knowledge with technology, process improvement, and analytics.

Key Responsibilities

Benefits Administration

  • Support day-to-day benefits administration, including enrollments, terminations, life events, and eligibility tracking.
  • Maintain employee benefit records across HRIS and third-party benefits platforms.
  • Assist employees with benefits questions, plan details, enrollment issues, and system navigation.

HR & Benefits Systems Support

  • Monitor and troubleshoot benefits system issues; escalate complex technical problems to vendors or internal engineering teams.
  • Perform periodic audits to ensure data integrity across HRIS, payroll, and benefits platforms.
  • Process and validate benefit data feeds (EDI, API connections) used by carriers and partners.
  • Collaborate with product teams to test and validate system improvements, integrations, or new features.

Analytics & Reporting

  • Generate reports on enrollment trends, benefit utilization, and compliance metrics.
  • Assist in preparing data for ACA reporting, audits, and regulatory filings.
  • Identify process inefficiencies and recommend improvements to enhance accuracy and employee experience.

Cross-Functional Collaboration

  • Partner with internal teams (Payroll, Finance, People Ops, Engineering) to resolve data discrepancies and streamline workflows.
  • Coordinate with external vendors, carriers, and brokers on plan setup, data exchanges, and issue resolution.
  • Support annual open enrollment activities, communications, and system configuration/testing.

Qualifications

Required

  • 1–2 years of HR experience, preferably in benefits administration or HRIS support.
  • Working knowledge of benefits systems such as Employee Navigator, PlanSource, Workday Benefits, Ease, or similar.
  • Strong understanding of benefits processes (medical, dental, vision, FSA/HSA, 401k).
  • Ability to analyze data, solve problems, and maintain high attention to detail.
  • Proficiency with Excel/Google Sheets and comfortable working in multiple systems.

Preferred

  • Experience in the InsureTech, HR Tech, or SaaS industry.
  • Familiarity with HRIS (Workday, UKG, ADP, Paylocity).
  • Understanding of compliance requirements (ACA, HIPAA, ERISA).
  • Experience with APIs, data feeds, or technical troubleshooting (a plus but not required).

What We Offer

  • A collaborative, technology-first environment with opportunities to grow your HR and systems expertise.
  • Exposure to innovative InsureTech products and cross-functional project work.
  • Excellent opportunities for advancement
  • Health, Dental, Vision insurance
  • 401 (K) with company match

Salary Range: $40,000 - $45,000

HCIactive

About HCIactive

HCIactive is a leading SaaS and PaaS provider transforming the life, accident, and health insurance industry through AI-powered solutions. Our cloud-based technology simplifies benefits management, enhances member engagement, and modernizes administration. From streamlining the insurance lifecycle to ensuring compliance and promoting wellness, we deliver tailored solutions for members, providers, HR, and brokers.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Ellicott City, Maryland
Year Founded
2006
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