The Junior Business Analyst position works alongside our National Service Specialist to help maintain the Service System. This position works with Regional Service and National Service to make improvements and insure we have most up to date and reliable system.
Scope and Responsibilities:
Essential duties include, but are not limited to the following:
• Work with Field Service Associates (and approved 3rd party) on identifying system faults
• Assist with create/maintain documentation on approved processes
• Assist with create/maintain records in the database
• Work with IT on system updates when released
Education/Certification:
• High School Diploma or equivalent required
• Associate’s degree in related field preferred or actively working towards degree.
Skills:
• 1 year of related experience
• Some D365 & PowerBI experience is preferred
• Knowledge of Microsoft suite, SQL, XML, HTML
• Solid verbal and written communication skills with the ability to communicate at all levels of the organization
EEO, including disability/vets

Mazak Corporation is a leader in the design and manufacture of productivity-improving machine tool solutions. Committed to being a partner to customers with innovative technology, its world-class facility in Florence, Kentucky recently increased its production capacity to 135 machines per month in 2011.
Continuous training and development of the workforce has created a "lean" culture, which has created opportunities for continuing growth in America. Mazak maintains eight Technology Centers across North America to provide local hands-on applications, service and sales support to its customers.
For more information on Mazak's products and solutions, visit www.mazakusa.com or follow us on Twitter at @MazakCorp.