Job Description

The Junior Account Reconciliation Specialist is an entry-level, developmental role within the Finance team. This position supports cash reconciliation, refund tracking, dispute documentation, and regulatory reporting while gaining hands-on experience in financial operations.

This role is designed to provide structured training and career growth toward a full Account Reconciliation Specialist position. The Junior Specialist also provides operational support and coverage for senior team members during peak workloads or absences.

Key Responsibilities

• Assist with reconciling cash receivables activity across multiple systems and data sources.
• Support the research and resolution of discrepancies, inquiries, and refund-related items under guidance from senior team members.
• Enter, track, and update refund requests and reconciliation data in designated systems.
• Partner with the Senior Dispute Specialist to input, monitor, and track dispute-related refunds.
• Prepare, track, and submit required Form 8300 documentation in accordance with regulatory requirements and internal policies.
• Provide coverage and operational support to Account Reconciliation Specialists during high-volume periods or team absences.
• Communicate professionally with internal teams and external partners to gather documentation and follow established processes.
• Assist in reconciling merchant deposits, fees, and payment activity to customer accounts.
• Utilize internal systems and spreadsheet tools to input and reconcile financial data.
• Participate in structured training and development to build reconciliation, analysis, and system proficiency.
• Support documentation of processes and assist with departmental projects as needed.

Qualifications

• Strong attention to detail and willingness to learn.
• Basic proficiency in Excel and/or Google Sheets.
• Ability to follow structured processes accurately.
• Strong organizational and time-management skills.
• Clear and professional written and verbal communication skills.
• High integrity and discretion when handling confidential information.
• Comfortable working in a computer-based, data-driven environment.
• Team-oriented mindset with a positive and adaptable attitude.

What Success Looks Like

• Accurate and timely completion of assigned reconciliation and tracking tasks.
• Consistent support to senior team members and assigned centers.
• Compliance with documentation and regulatory requirements.
• Measurable skill growth toward independent reconciliation ownership.
• Demonstrated readiness to progress into a full Account Reconciliation Specialist role.