Job Description

J.P. Morgan Wealth Management – SDI Workplace Product Associate

The SDI Workplace Product Team is dedicated to delivering integrated, end-to-end experiences for J.P. Morgan Workplace Solutions corporate clients, participants, bankers, and financial advisors. As a Product Associate, you will play a critical role in supporting the VP, Wealth Conversion Journey Lead in designing and executing target user journeys and solutions for bankers and financial advisors, ensuring initiatives are delivered from concept through launch. In this role, you will report progress and outcomes to leadership and stakeholders, while also escalating risks and issues through executive-level reporting to maintain transparency and facilitate timely resolution.

Key Responsibilities:

• Journey & Solution Design:
  Partner with the VP, Journey Lead, to design target user journeys and solutions for bankers and financial advisors, leveraging research, competitive analysis, and stakeholder input to define best-in-class experiences.
• Business & Technology Alignment:
  Translate business requirements into actionable product and technology deliverables by collaborating closely with product, technology, data, and design partners.
• Stakeholder Engagement:
  Coordinate with business, product, legal, risk, compliance, and controls teams to secure all necessary approvals and sign-offs for product features and go-to-market activities.
• Go-to-Market Execution:
  Support all aspects of launch readiness, including field and advisor training, communications planning, and ensuring all bankers and financial advisors are informed of new features ahead of launch.
• Program Management:
  Track and manage the product critical path, ensuring timely execution of key workstream tasks and escalation of risks or issues as needed.
• Cross-Functional Collaboration:
  Facilitate alignment across multiple product areas and lines of business, ensuring consistent delivery and transparency through executive-level reporting.
• Training & Communications:
  Develop and deliver training materials and communications to support field readiness and adoption.
• Analytics & Reporting:
  Establish and monitor feature OKRs, analytics, and reporting requirements to measure success and inform continuous improvement.
• Special Projects:
  Lead or support special projects aligned with team and business priorities, driving effective execution and delivery.

Required qualifications, capabilities, and skills

• BS/BA degree or equivalent experience.
• 3+ years of experience in Product Management, Product Strategy, or Program Management roles.
• Experience within Financial Services, Wealth Management, Equity Compensation and/or Core Business activities.
• Demonstrated experience in stakeholder engagement and/or cross-functional collaboration.
• Proven ability to coordinate firmwide initiatives and work across multiple lines of business.
• Advanced executive presentation creation skills, including storyboarding, content creation and visualization.
• Proficient in PowerPoint, Pitch Pro, and Excel.
• Expertise in Confluence, client journey mapping, and product management platforms.
• Strong analytical and problem-solving skills, with experience applying Agile and Scrum methodologies.
• Exceptional attention to detail, organizational, and meeting management skills.
• Proven track record of delivering high quality results within deadlines.
• Comfortable working in fast-paced environments with aggressive deadlines.
• Ability to take ambiguous objectives and define clear, actionable plans.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans