Job Description

Joyland Cashier

Classification: Full Time, Non-Exempt

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.

The Joyland Cashier provides fast, friendly, and accurate guest service while managing order entry, payment processing, and front-of-house organization. This role supports a smooth guest experience by maintaining efficient order flow, clear communication with the kitchen, and an organized cashier station. The cashier delivers Joyland’s energetic hospitality style while upholding Southall’s high standards for guest experience.

Responsibilities

• Greet guests warmly and guide them through menu choices
• Maintain a friendly, energetic tone during service
• Ensure guests feel welcomed and supported throughout their visit
• Accurately take guest orders and confirm modifications
• Process payments quickly and correctly through the POS system
• Provide digital receipts and retain printed receipts for sales records
• Communicate order details clearly to the kitchen
• Direct guests to pickup and help maintain smooth service flow
• Support efficient pacing during high-volume periods
• Prepare and maintain the cashier station before, during, and after service
• Stock packaging, napkins, sauces, and supplies
• Maintain a clean and organized work area
• Resolve minor service issues quickly and professionally
• Escalate concerns or compensation requests when needed
• Perform additional duties and projects as assigned by Southall Leadership

Our Top Candidate

Skills & Experience

• Strong customer service and communication skills
• Ability to work quickly and accurately in a fast-paced environment
• Weekend and holiday availability required
• Outdoor, high-volume service environment experience required
• Basic POS or cash-handling experience preferred
• Hospitality or food service experience preferred

Education & Experience

• High diploma
• Standing for extended periods
• Ability to lift up to 30 lbs

Our Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

Our Team

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.