Journey Manager
Aspira Credit River Retirement Living
Rate of Pay: $$41,802 - $52,252
This posting is for a new position
If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!
The Journey Manager is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members.
As a Journey Manager your typical day will impact the following ways:
• Set up and clean activity area as necessary and transport residents to and from programs.
• Monitor the behaviour and condition of residents during programs. Document and report any significant changes to appropriate staff members.
• Maintain Journey program and resident records according to department policy and the Journey framework.
• Ensure compliance with established policies and procedures and implement any new policies and procedures as mandated by Labour Relations and Support Services Office.
• Remains current with ORCA standards and implements new processes as required.
• Work cooperatively with other departments to meet resident needs within the Journey framework.
• Promote and raise awareness about Journey within the community, so that staff understand and can explain it to guests, families, residents and volunteers.
Must haves:
• Have sound knowledge and experience in one-one/group program planning.
• Ability to work independently and ability to manage time effectively.
• Ability to plan, implement, evaluate new ideas, resident programs and volunteer initiatives.
• Knowledge and/or experience in working with the geriatric population especially those with cognitive impairments.
• Minimum 3 years’ experience in Geriatrics, Rehabilitation and/or Retirement industry.
• Effective interpersonal and communication skills to establish and maintain strong relationships with internal and external stakeholders.
• Fitness certification training.
Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes.
Sienna is one of Canada’s largest owners and operators of senior living options, with 101 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 15,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting.
Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.
