Job Description

ABOUT YOU

We are seeking someone who has accurate typing skills and a highly organised approach to work, enabling you to manage tasks efficiently and meet deadlines. You will be comfortable interpreting technical instructions, documents, and standards, and apply this understanding with attention to detail. You will need to demonstrate good manual dexterity and take pride in producing accurate, high-quality work. With a professional and courteous telephone manner, you will have the ability to communicate clearly and confidently with colleagues and customers.

Required skills and experience:

• Accurate typing skills

• Organised approach

• Ability to understand technical instructions, documents & standards

• Good manual dexterity

• Good telephone manner

ABOUT THE OPPORTUNITY

The Jobsheet Technician is responsible for ensuring all tasks assigned by the Jobsheet Supervisor are completed efficiently, accurately, and in line with customer requirements, company procedures, and accreditation standards.

Key activities:

• Ensure all work complies with customer requirements, company procedures, and relevant accreditation standards
• Ensure the accuracy of work carried out and any advice provided to clients
• Provide regular feedback to the Team Leader regarding resource needs, client issues, and workflow challenges
• Communicate clearly, concisely, and professionally with clients and colleagues
• Provide general technical advice to clients and internal teams as required
• Use the current LIMS system to support test selection and produce worksheets/jobsheets
• Maintain high standards of housekeeping at all times
• Undertake any other duties consistent with the role
• Handle outbound and return client correspondence via telephone and email regarding production samples and queries
• Manage technical customer queries related to testing, specifications, and retailer requirements
• Validate client-submitted data and samples against accredited and/or retailer requirements for:
  • Routine samples
  • Non-routine samples
  • Samples with advanced interpretational requirements (e.g. nursery products, MOD).
• Select appropriate tests, perform final checks, and issue reports based on client-supplied information
• Provide advice to clients regarding report content and technical requirements
• Demonstrate advanced use of the LIMS system to support jobsheet creation and test selection
• Support project work as required
• Perform the collating function when necessary

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

• Competitive salary/benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.

Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies