Job Description

Employment Type:

Full time

Shift:

Purpose A Nutritional Services Retail Supervisor in a hospital setting oversees the daily operations of the cafeteria, coffee shop, or other retail food outlets. They ensure high-quality, safe food service to staff, visitors, and patients while managing retail staff, inventory, cash handling, and compliance with sanitation regulations

Hours:

12:30pm-9:00pm, including alternating weekends

What you will do:

• Staff Supervision: Supervises hourly associates, including scheduling, training, coaching, and assigning daily tasks.

• Retail Operations: Oversees cafeteria/retail area cleanliness, food display, and service standards.

• Inventory & Cash Management: Manages inventory levels, ensures proper stock levels, and handles cash register reporting, including reconciling daily revenue and sales reports.

• Food Safety & Compliance: Maintains compliance with federal, state, and local sanitation regulations, including HACCP standards, temperature checks, and proper food handling.

• Customer Service: Ensures excellent customer service for guests, doctors, and staff.

• Operations Support: Acts as the primary contact in the absence of Food Service Management and may cover essential positions during shortages.

What you will need:

• 3-5 years supervisory experience in food service operations.

• High school diploma or equivalent. Associate degree preferred.

• Completion of Sanitation Certification Course or ServSafe Certification within 6 months of hire.

• Excellent computer and customer service skills, effective communication, and ability to work well with others in service situations.

• Customer-Service call center experience preferred.

Position Highlights and Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.

Ministry/Facility Information:

• Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.

• We are committed to providing compassionate and holistic person-centered care.

• We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.

• Comprehensive benefits that start on your first day of work

• Retirement savings program with employer matching

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.