Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Deloitte University Hotel & Conference Center - Benchmark Hospitality
- High-end private hotel and conference center called Deloitte University. Closed to the public.
- 1,400 hotel rooms - all single occupancy, no suites.
- Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
- 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
- Fitness Center, jogging trails and sports fields (all available to our associates to use!)
- All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
- Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
- For more information about our property, check our website: BenchmarkHotelDFW.com
- Property is managed by Benchmark Hospitality at Deloitte University.
Benefits & Perks
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.
#PGH-DU #PGH-BMC Benchmark Hospitality
What you will have an opportunity to do:
BASIC FUNCTION: The Facilities Aesthetic Supervisor is a hands-on tech that will complete service work and repairs, as well as is responsible for overseeing the workload of the maintenance techs. The supervisor ensures the quality and efficiency of work being performed.
Status: Full Time with full benefits
Availability: 2nd Shift
Must be able to work weekends and holidays.
Pay Rate: $26.50 per hour
Location: Benchmark Hospitality at Deloitte University Hotel & Training Center
Completes maintenance requests submitted by guests or employees for general maintenance issues within the hotel.
Completes preventive maintenance on aesthetic finishes throughout the hotel.
Supervises Maintenance Tech ensuring that the team is working efficiently and producing high quality results. Conducts inspections of work performed.
Assists with training, motivating and supporting Maintenance Techs.
Assists with performance management of Maintenance techs by providing both positive and corrective feedback, recognizing the team with Employee of the Month and on-the-spot recognition, and recommending coaching and disciplinary actions.
Responsible for correct use of office equipment, EMS systems and Life Safety Systems (training will be provided).
Location: Benchmark Hospitality at Deloitte University Hotel & Training Center
Job Category: DUCareersInMaintenance
What are we looking for?
Vocational or technical training is preferred.
Two years’ experience in maintenance in hotels, hospitals, buildings, apartments, or other similar industry required.
One year of experience in supervising or leading a team is preferred.
Strong computer skills. Proficient in Microsoft Outlook. Microsoft Word, Excel and Teams are desirable.
Knowledge and use of a Service Ticketing system preferred. HotSOS experience is desirable.
Must have experience in most of and preferably all of the following:
Wallpaper and vinyl repair
Repair and paint drywall, wood, metal, and other surfaces using rollers and brushes
Refinishing woodwork requiring staining, varnishing, and lacquering
Repair tile and grout
Texas Driver’s License with good driving record required.
Must be 21+ years old due to vehicle insurance requirements.
Compensation:
$26.50
-
$26.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
