SERVPRO

Job File Coordinator

SERVPRO  •  $23/hr  •  Norman, OK (Onsite)  •  2 days ago
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Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Join SERVPRO's top-rated fire and water restoration team as a Job File Coordinator! We're seeking a detail-oriented, problem-solver that is passionate about helping people in their time of need. In this vital role, you will perform tasks related to creation and audit of customer job files and estimates, as well as general office duties, such as drafting correspondence, filing, and creating reports. You'll gain professional growth through ongoing training and be part of a dynamic team committed to excellence.

Primary Roles and Responsibilities
  • Job File Coordination – Monitor job file status, monitor job file audit status, monitor and ensure client requirements are followed. Complete and review job file documentation for final upload and file close-out.
  • Job File Documentation – Review and validate initial field documentation, create preliminary estimate, perform daily job file coordination, perform job file backup.
  • Job File Communication and Reporting – Maintain internal communications with project managers and production team, maintain external communications with customer and insurance company, prepare job file reports.
  • Other duties as assigned.
Necessary Experience and Skill Set
  • A minimum of two years of business experience.
  • Working knowledge of current business software technologies.
  • Superb customer service and administrative skills.
  • Strong communication and organizational skills.
  • Experience in water and fire restoration or insurance industry is desired.
  • Experience in writing estimates and the job file process.
Formal Education/Training
  • High school diploma/GED required.
Physical and Work Environment Requirements
  • This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Normal Working Hours, Additional Working Hours and Travel Requirements
  • This is a full-time position working 8:00am–5:00pm, Monday–Friday. This position may require longer hours and some flexibility in hours may be needed, depending upon the business needs. Your position is subject to a mandatory rotational on call schedule.

Compensation: $20.00 - $23.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

SERVPRO

About SERVPRO

Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level"​ talent at our Corporate headquarters in Gallatin, TN.

As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.

Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.

Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Gallatin, TN
Year Founded
1967
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