Job Description

Benefits:

• Opportunity for advancement
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job File Coordinator

Location: Allentown, PA (18109) | Pay: $18.00 – $20.00 / hour

About the Role

Are you a detail-oriented professional who thrives on organization and process? SERVPRO Team Davis is seeking a Job File Coordinator to serve as the backbone of our restoration operations. In this vital role, you will manage the lifecycle of project documentation—from the initial lead to final invoicing.

You aren’t just filing paperwork; you are ensuring that our production teams, office staff, and customers stay perfectly aligned so we can restore homes and businesses efficiently. If you take pride in "getting it right the first time" and enjoy a structured, high-energy environment, we want to hear from you.

Why Join SERVPRO Team Davis?

• Competitive Pay: Starting at $18–$20/hour based on experience.
  
  
• Comprehensive Benefits: A robust package including health, dental, and vision.
  
  
• Career Growth: We prioritize internal promotion and long-term professional development.
  
  
• Supportive Culture: Join a team-oriented environment where your contributions are visible and valued.
  
  

Key Responsibilities

• Project Lifecycle Management: Monitor and manage job files daily, ensuring a seamless transition from lead intake to final completion.
  
  
• WIP Oversight: Maintain the Work-in-Progress (WIP) board to provide real-time accuracy for all active restoration projects.
  
  
• Compliance Auditing: Review field documentation, scopes of work, and estimates to ensure full compliance with program requirements and industry standards.
  
  
• Financial Integrity: Verify that all performed work is accurately documented and invoiced to ensure timely project closing.
  
  
• Internal Coordination: Act as a central hub for Production and Project Managers to keep internal communications clear and projects on schedule.
  
  

What You Bring to the Team

• Experience: 1+ years in an administrative, office support, or customer service role.
  
  
• Technical Proficiency: Strong skills in Microsoft Office; experience with industry-standard estimating software is a significant plus.
  
  
• Organizational Excellence: A proven ability to multitask while maintaining a high level of accuracy and attention to detail.
  
  
• Education: High school diploma or GED.
  
  

Environment & Expectations

This is a primarily sedentary role based in our fast-paced Allentown office. Candidates should be comfortable with standard office movement (filing, standing, and lifting up to 15 lbs).

Note: Employment is contingent upon the successful completion of a background check. Each SERVPRO® franchise is independently owned and operated.

Compensation: $18.00 - $20.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.