OB TITLE: Job File Coordinator - Entry Level
PAY: Hourly DOE
LOCATION: San Leandro, CA
SERVPRO of Belmont/San Carlos, San Leandro & Stockton is currently seeking an Estimator/Job File Coordinator in our San Leandro Location Do you love helping people through difficult situations? In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never ever happened”!
We are seeing someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
PRIMARY RESPONSIBILITIES - Training Provided!
· Monitor job file status.· Scheduling for the Production Department - always prepared for last minute changes· Maintain job file WIP’s (Work in Progress) - advising team of anticipated completion· Notify vendors when their services are needed· Maintain internal and external communications - customers, vendors, office and management team· Ensure all daily documentation is collected and saved to the server/system - scanning documents and downloading photos· Learn and utilize our internal systems as well as the services our Production Team provides.
· Assist the Office and Production Managers in customer questions and needs· Be the liaison between the office and production teams· Assist other departments, as needed. POSITION REQUIREMENTS· 2+ years of administrative or office related experience.· Experience with job customer service, scheduling, quality assurance, and the restoration process is a plus.· Experience in service industry environment a plus.· Outstanding written and verbal communication skills, and consistently courteous and professional tone of voice at all times.· Polite, confident, and excellent customer service skills, including listening and questioning skills.· Excellent organizational skills and strong attention to detail.· Self-motivated and goal oriented.· Ability to multi-task.· Capability to work in a fast-paced, team-oriented office environment.· Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).· Ability to learn new/proprietary software.· Minimum education High School Diploma or GED equivalent.· Ability to successfully complete a background check subject to applicable law. HOURS· 40 Hours/week. Hours between 7:00am to 6:00pm. 8 hour shifts Monday-Friday, time may vary· Flexible to work overtime when required.
PAY RATEBased on experience.
Please visit our website, https://www.servprosanleandro.com, for additional information.
SERVPRO of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V/employer
Compensation: $20.00 - $24.00 per hour
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.
