Job Description

The Job Developer serves as the point of contact between the Workforce system programs and Employers. Provides career counseling and specialized job search assistance and job development to individual workforce system customers.

ESSENTIAL FUNCTIONS

• Responsible for developing opportunities for quality work experience and transitional job assignments for customers enrolled in targeted programs throughout the region.
• Works closely with Business Services Unit to develop paid work-based training opportunities.
• Responsible for conducting on-site visits for customers engaged in work-based training assignments for targeted populations as necessary.
• Responsible for meeting and exceeding all employer applicable performance measures.
• Works in coordination with Career Counselors and program participants to evaluate job readiness & determines appropriate placement opportunity.
• Coordinates the targeted recruitment/placement efforts for individuals that meet assigned funding population.
• Assists in the delivery of workforce services to customers at the Career Center.
• Interviews customers to assess skills, education levels and employment needs.
• Identifies barriers that would prevent successful employment of customers. May determine customer eligibility for program services and activities.
• Follows up with customers engaged in workforce activities and completes data entry for recording and tracking customers’ progress.
• Follows up with customers referred to employment opportunities (job referrals) and/or educational completion (credentials) regularly.
• Accountable for self-monitoring of caseload and maintaining the accuracy of data, the integrity of the case file and the confidentiality of the customers’ information.
• May assist employers in recruiting, screening, and referring qualified applicants to meet employer hiring needs.
• Records all services according to policies and procedures accurately and timely as service is provided to the customer in the appropriate systems.
• Works with customers who are exiting training to facilitate their training related placements.
• Utilizes the EmployNV system and stays abreast of job openings.
• Understands labor market information, clearly communicates, and provides the information to a diverse audience.
• Uses workforce resources efficiently to achieve goals and meet performance measures.
• Performs other duties as assigned and fulfills responsibilities as required.

KNOWLEDGE / SKILLS / ABILITIES

• Knowledge of workforce development, economic development, and project management.
• Knowledge of business development, B2B sales, relationship management, or client sourcing
• Knowledge of word processing, spreadsheet, technology, and computer skills.
• Exceptional customer service and interpersonal skills.
• Able to work with diverse customers with unique needs and communication styles.
• Can effectively handle or resolve stressful or challenging situations with customers. Is sensitive to others’ needs and feelings and demonstrates concern for others.
• Excellent verbal and written communication skills.
• Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.

EDUCATION AND EXPERIENCE

• High School Diploma or GED required.
• Associates or undergraduate degree preferred.
• One year of related experience in business development, sales, client relations, or recruiting is preferred.
• Valid driver’s license and proof of insurance with good driving record.
• Bilingual in English and Spanish strongly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands for finger coordination, reach with arms and hands, pulling standard file cabinet and vertical file drawers, lift/carry 10 pounds of paper, drive a vehicle, stoop, kneel, talk and hear. Occasional travel required.

C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians and Nevadans. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers.

Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Nevada.

C2 GPS’ guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.

Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!

• Health Insurance
• Dental
• Vision
• Wellness Reimbursement
• Generous Paid Time Off

• Paid Parental Leave
• Life Insurance
• Short and Long Term Disability
• Pet Insurance
• 401(K) with 100% Employer Match of up to 6% of individual contributions

EEO/AA

C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications