Job Description

Join a team that's been recognized as a Top Workplace four years in a row — 2023, 2024, 2025, and 2026 — and receive a $1,500 sign-on bonus!

Via is currently hiring a Job Coach-Direct Support Professional to support our Small Group Employment sites in Bethlehem and Allentown, PA In this impactful role, you will serve as a mentor, advocate, and guide for individuals with disabilities, helping them succeed in a fast-pace warehouse environment. Your support will empower team members to master essential job tasks, build self-confidence, and achieve greater independence. No experience? No problem — we provide paid training to make sure you feel ready and supported.

Via is now offering an increased pay rate of $17-$18/hour determined by education level. Additionally, earn up to $1.75 more per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program.

You will ENJOY the following when working at VIA:

• Full-Time Monday through Friday schedule. Weekends OFF!
• Medical, vision and dental benefits at a minimal cost to the employee.
• 15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment.
• 9 paid Holidays. Including YOUR Birthday Holiday and a Floating Cultural Holiday! Via is committed to maintaining an inclusive workforce and believes that an atmosphere of mutual respect for each other’s differences adds quality to our services. To celebrate a commitment to equity and inclusion, Via offers a floating cultural holiday. Eligible employees may choose a paid day off, that is significant to them.
• 403(b) Retirement Savings Plan with discretionary annual contribution.
• Flexible Spending Account (FSA).
• Education assistance up to $5,000 per year for full-time employees.
• Education incentive: earn MORE when you obtain a degree or certification.
• Paid Training and mileage reimbursement.
• Professional Development Opportunities: NADSP Career Ladder Program – earn an additional $1.75/hour once all three levels have been completed.
• Casual work attire.
• Employee referral-bonus program.
• Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events.

As a Job Coach - Direct Support Professional you will:

• Provide training that helps to maximize an individual’s capacity to self-initiate work and to avoid becoming prompt dependent.
• Support individuals by addressing, developing, and facilitating personal care skills as it relates to increased work opportunities.
• Complete job analysis as needed to develop and implement effective training plans for supported employees.
• Identify existing natural supports currently at the job site and develop additional supports to assist the individual in maintaining employment.
• Provides instruction on warehouse techniques and oversee quality control.
• Continually assist in identifying and recommending changes in work methods to improve effectiveness and efficiency.
• Give frequent and systematic feedback to host employer and supervisor regarding site progress.
• Model appropriate work habits and use positive approaches to support individuals.

Position Requirements:

• High School Diploma or equivalent is required.
• Ability to work in a variety of settings and function in an ever-changing environment.
• Standing, sitting, lifting, walking is required daily.
• Must have a valid driver’s license, personal vehicle and appropriate vehicle insurance.
• Ability to lift up to 50 pounds is required.
• Traveling in the community is required.
• Flexibility in work hours is required to meet department demands, including availability for evening.
• Use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email is required daily.
• Ability to adapt to changing schedules while maintaining productivity and efficiency.
• Must be flexible and able to adapt to a variety of environments.

We invest in our team through training, career development and educational assistance. Our team enjoys a supportive work environment that encourages the success of the individuals we serve and our employees. This success comes from living our values: People, Growth, Teamwork, Community, Diversity, Shared Ideas and Advocacy. Join our team and grow a fulfilling career with us!

CHANGE LIVES. WORK FOR VIA.

Via of the Lehigh Valley is an Equal Opportunity Employer of Women, Minorities, Protected Veterans and Individuals with Disabilities.

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