Location: Bangalore
Highly motivated and results-driven Jira Specialist with over 5+years of hands-on experience administering andoptimizingAtlassian ecosystems (Jira, Confluence, and plugins). Proven ability to lead small-to-medium scale initiatives independently, driving platform enhancements, workflow efficiency, and automation adoption in fast-paced environments.
Experienced in configuring complex workflows, permission schemes, and custom fields, while leveraging JQL, automation rules, and integrations (including SDLC tools like Git) to improve productivity and traceability. Adept atidentifyingprocess gaps, designing scalable solutions, and delivering measurable improvements without heavy supervision.
Strongtrack recordof owning initiatives end-to-endfrom requirement gathering and design to implementation and user trainingwhile collaborating effectively with cross-functional teams. Passionate about continuous improvement, Agile best practices (Scrum/Kanban), and enabling teams through structured governance, dashboards, and actionable reporting insights.
Key Responsibilities
Platform Administration:Manage Jira projects, user permissions, security schemes, and global configurations.
Workflow Customization:Design and implement custom workflows, screen schemes, permission Schemes,issue types, and fields for differentproject templates
Automation & Integration:Build automations to scale processes and integrate Jira with other operational and engineering tools to enhance productivity and traceability. Experience with Agile methodologies and integrating JIRA with SDLC tools like Git
Reporting & Analytics:Develop custom dashboards, JQL (Jira Query Language) filters, and reports to provide leadership visibility into project metrics.
User Training & Support:Provide technical support, resolve platform issues, create documentationuser guidesandcoach teamson Agile best practices
System Maintenance:Perform upgrades, manage user licensesand oversee third party plugin installationsEssential Qualifications
Experience:5+ years of hands-on experience as a Jira administrator or Atlassian platform specialist.
Technical Skills:Proficiencywith Jira Query Language (JQL), REST APIs, and automation engines. Experience with scripting (Groovy/Java) isrequired
Methodology Knowledge:Deep understanding of Agile frameworks (Scrum/Kanban) and software development lifecycles (SDLC).
Soft Skills:Strong problem-solving abilities, excellent communication skills for stakeholder engagement, and the capacity to train
At Johnson Controls, we value innovation, teamwork, and the drive to make a positive impact. We offer a dynamic work environment, opportunities for professional growth, and a commitment to diversity and inclusion in the workplace.
Join us in transforming environments where people live, work, learn, and play.
At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.
Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.
Visit www.johnsoncontrols.com for more information.
