Connection

Jira Administrator

Connection  •  Georgia (Remote)  •  4 hours ago
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Job Description

Connection has a fantastic opportunity through our Technical Staffing division for a Jira Administrator. This is a contract position working remote with benefits. This role will focus on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations. The ideal candidate is hands-on, collaborative, and able to transfer knowledge effectively to internal teams.

Must be a U.S. Citizen. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

  • Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
  • Design and implement Jira automations to streamline workflows and improve team efficiency
  • Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
  • Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions
  • Troubleshoot system issues and provide ongoing support to Jira users
  • Document configurations, processes, and best practices
  • Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage

Min

Max

Qualifications

  • 5+ years of experience as a Jira Administrator
  • Strong expertise in Jira Cloud, including automations and advanced customizations
  • Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)
  • Ability to collaborate with PM teams and translate business needs into technical solutions
  • Excellent communication and documentation skills
  • Experience training or mentoring end users and internal teams
  • Must be a U.S. Citizen
Connection

About Connection

As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.

Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more.

Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries.

Our Values

Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect.

Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers.

Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation.

Integrity: We are honest and direct in all of our dealings. Honor above all else!

Connection has been recognized with several accolades that reflect our commitment to those shared values, including:

• Twice named one of the “Most Trustworthy Companies in America” by Newsweek.

• Named “America’s Best-in-State Employers” three times by Forbes.

• Recognized in the “Top 100 Technology Companies” by Businessweek.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Merrimack, NH
Year Founded
1982
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