We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
Jewelry Concierge, you will play a crucial role in our company's success by managing the entire custom order process. You will be responsible for accurately submitting and verifying custom orders, communicating with vendors and customers, and ensuring timely delivery.
Essential Duties
• Order Processing: Accurately submit and track custom orders from inception to completion.
• Vendor Communication: Maintain strong relationships with vendors to ensure timely delivery and quality standards.
• Customer Service: Provide exceptional customer service by addressing inquiries and resolving issues.
• Pricing and Quoting: Calculate accurate pricing and provide detailed quotes to customers.
• Quality Control: Ensure the quality and accuracy of custom orders.
• Administrative Tasks: Maintain organized records and documentation.
• Telecommunications: Respond to phone calls and inquiries during standard business hours and, occasionally, outside of regular working hours.
• Any other duties as assigned
Base pay $25-$30/hr **Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
Don't forget, w e have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world’s largest retailer of diamond jewelry. Signet is a publicly-traded company and operates the name brands of Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, JamesAllen.com, Rocksbox, Peoples Jewellers, H.Samuel and Ernest Jones.
We’re united by a shared purpose: Inspiring Love. It’s a belief that the more love there is in the world, the better the world becomes — for our customers, our teams, and our communities.
Our customers trust us to help them celebrate life’s most meaningful and personal moments; and we do not take that responsibility lightly. As a Purpose-driven and sustainability-focused Company, Signet is Great Place to Work-Certified™ and named among one of the World's Most Ethical Companies 2025 by Ethisphere.
