Job Description

This role is for one of the Weekday's clients

Salary range: Rs 300000 - Rs 400000 (ie INR 3-4 LPA)

Min Experience: 2+ years

Location: Delhi, hoshiarpur, jalandhar, bhatinda, amritsar, sirsa, Yamunanagar, Panipat, gurgaon, ambala, ganganagar

JobType: full-time

We are seeking enthusiastic and customer-focused Jewellery Sales Executives to join our retail sales team across the North region. The ideal candidate should possess strong jewellery sales experience, excellent communication skills, and a passion for delivering exceptional customer service. Candidates should be well-groomed, confident, and capable of building long-term customer relationships while consistently achieving sales targets.

This role requires a consultative sales approach, attention to detail, and the ability to provide customers with a premium shopping experience. The candidate should be proactive, sales-driven, and committed to maintaining high standards of store presentation and inventory management.

Requirements

Key Responsibilities

• Achieve individual and store sales targets by promoting jewellery collections and maximizing conversion opportunities.
• Deliver an exceptional customer experience by understanding customer preferences and recommending suitable jewellery products.
• Follow a consultative selling approach to educate customers about product features, craftsmanship, purity, certifications, pricing, and care instructions.
• Build and maintain strong customer relationships to encourage repeat business and customer loyalty.
• Assist customers throughout the purchase journey, ensuring a seamless and memorable shopping experience.
• Participate in Below-the-Line (BTL) marketing initiatives, promotional campaigns, exhibitions, local events, and customer engagement activities to drive footfall and sales.
• Ensure proper upkeep and presentation of jewellery counters, showcases, and display areas while maintaining visual merchandising standards.
• Maintain accurate stock records and take responsibility for inventory, stock replenishment, stock verification, and product handling.
• Follow all operational procedures related to billing, documentation, security, and compliance.
• Resolve customer concerns, complaints, and service-related queries professionally while ensuring high customer satisfaction.
• Stay updated on the latest jewellery trends, collections, pricing, and competitor offerings to provide informed recommendations.
• Coordinate effectively with store managers and team members to ensure smooth daily operations and achievement of business objectives.

Required Skills

Must-Have Skills

• Jewellery Sales
• Customer Relationship Management
• Consultative Selling
• Sales Target Achievement
• Customer Service Excellence
• Product Presentation
• Retail Sales Operations

Good-to-Have Skills

• General Sales Experience
• Retail Store Operations
• BTL Marketing Activities
• Upselling and Cross-selling
• Inventory & Stock Management
• Communication and Interpersonal Skills

Desired Candidate Profile

• 2–8 years of experience in jewellery retail sales.
• Well-groomed personality with a professional appearance and positive attitude.
• Excellent communication, interpersonal, and customer handling skills.
• Strong passion for luxury retail and customer engagement.
• Ability to understand customer requirements and recommend appropriate jewellery products.
• Target-oriented mindset with proven ability to achieve and exceed sales goals.
• Honest, reliable, and capable of handling valuable merchandise responsibly.
• Comfortable working on weekends, festive seasons, and rotational shifts.
• Basic computer knowledge and familiarity with retail billing systems will be an added advantage.