Job Description

At Queensmith, we understand that our greatest asset is our exceptional team. The Production Assistant is an integral member of the team, assisting in the production of every item designed and manufactured in-house. A vital conduit between sales and workshop staff, ensuring that each order is accurately assigned with sufficient brief and accurate manufacturing notes to ensure that orders are completed on time and meet our exacting high standards. Your contributions are integral to our journey.

RESPONSABILITIES

• Following our Quality Control procedures on each order at every stage of production
• Assisting Senior Production Staff in the organisation of the production timeline
• Allocation of jobs to the workshop with accurate manufacturing instructions, managing and prioritising their workloads
• Ensuring all internal and external due dates are met
• Organising and dispatching client orders for the courier
• Assisting in the sourcing & auditing of melee diamonds
• Ensuring all valuable items are secure at all times and have accurate location information in our database
• To aid in the tracking of all costings and aim to keep these as low as possible whilst still maintaining our quality standards
• General Diamond & Inventory tasks when required
• Assisting in the training of production staff when required
• To support the wider team and assist with daily office tasks when required

Requirements

• Technical understanding of jewellery manufacturing processes

• Ability to work under pressure and meet deadlines
• Demonstrate a high level of quality control
• Follow company security procedures

Skills

• Bench skills are preferable but not essential
• Keen eye for detail
• Strong interpersonal skills
• Clear & articulate communication skills
• Record-keeping & organisational skills
• Problem-solving skills
• Good time management

Benefits

💎 Culture & Values

At Queensmith, we transcend the traditional jewellery-buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around "Be Brilliant," reflecting our relentless pursuit of excellence and innovation; "Be Clear," representing transparent communication, ethical practices, and a meaningful impact; and "Be Unique," celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and be their best.

At Queensmith, we believe in crafting more than just jewellery; we craft experiences and moments that last a lifetime. Here's why being a part of our team is an opportunity like no other:

🚀 Incredible Work and Purpose:

Be a vital part of a mission-driven business transforming the diamond jewellery buying experience and disrupting the status quo. Contribute to meaningful moments in people's lives, creating engagement rings that tell stories.

💼 Professional Development:

Embark on a journey of growth with access to ongoing training opportunities. We value personal growth and are committed to helping you refine and expand your skills.

🌐 Cutting-Edge Equipment and Technology:

Work with high-tech equipment and stay at the forefront of industry trends. We provide state-of-the-art tools to enhance your craft.

🌴 Great Facilities and Resources:

Experience a workplace designed for success. Enjoy exceptional facilities and access to top-notch equipment that supports your creativity and efficiency.

🤑 Financial Well-being:

Experience the rewards of your hard work with discretionary annual performance-based bonuses. We believe in recognising and appreciating above-and-beyond contributions.

🏛️ Central London Office with Flexibility:

Work from our beautiful Queensmith showroom and HQ in Hatton Garden. Embrace flexibility, as we understand the importance of work-life balance and aim to improve it daily.

🍻 Work Hard, Play Hard:

Join us for regular socials where we celebrate successes, bond as a team, and enjoy drinks and food on the house.

🌴 Generous Paid Time Off:

Recharge with 25 days of paid holidays in addition to bank holidays. This is on top of the paid time off you need when you need it most.

💳 Family & Friends Discounts:

Share the joy with close ones. Enjoy special discounts on all our products for yourself, your family, and your friends.

🏆 Employee Recognition:

Feel valued from day one. We appreciate and recognise your contributions through various employee recognition programs.

🌈 Exceptional Workplace Culture:

Immerse yourself in an excellent culture where you belong from day one. We foster an environment that values diversity, creativity, and collaboration.

🌟 Your Journey Starts Here:

Seeking meaning and purpose in your job? It's right here! Apply now and join the adventure at Queensmith!