Job Description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

What You'll Do

• E-commerce System Construction and Operation:
• Establish and operate the rider equipment mall system, formulate sales plans, optimize warehouse and distribution processes, and improve after-sales policies. Drive the iterative development of equipment products to enhance rider equipment compatibility and sales efficiency, ensuring the standardized and efficient operation of the mall business.
• Commercial Cooperation Expansion:
• Develop external clients such as phone cards, car rentals, and battery swapping services, establish commercial cooperation models, and explore monetization paths on the operational capacity side. Leverage resource integration to enrich the rider service ecosystem, and drive the growth of commercial value in operational capacity management.
• Rider Care and Culture Building:
• Based on the characteristics of the rider group, plan and organize care activities (e.g., festival benefits, skills training), promote rider culture building, enhance riders' sense of belonging and loyalty, and improve the stability and execution efficiency of the operational capacity team.
• Operational Data and Experience Optimization:
• Monitor mall sales data and rider usage feedback, analyze operational performance, optimize product selection and service processes to improve rider experience and repurchase rates, and drive dual improvements in operational efficiency and user satisfaction.

About You

• Currently enrolled in a university with at least six months remaining until graduation (MUST)
• Major in Logistic, Supply Chain, Management or any related major
• Strong analytical, organizational, and problem-solving skills, with the ability to monitor operational performance, optimize processes, and improve user experience.
• Excellent communication and stakeholder management skills, with a proactive mindset and an interest in rider engagement, welfare, and community development.
• Proficient in English and Chinese is a must; Proficient in Dutch is a plus.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.