Job Description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

• Human Resources Support: Handle employee onboarding, transfers, offboarding, visa assistance, and leave management.

• Payroll & Benefits Support: Assist with monthly payroll processing, tax reporting, benefits administration, and ensure compliance with local regulations.

• Operations & Systems Support: Support and optimize global systems, such as Workday and ServiceNow, to improve operational efficiency.

• Cross-Functional Collaboration: Work closely with global business units to ensure high-quality and efficient service delivery.

• Employee Inquiry Support: Serve as the first point of contact to respond to employee questions on HR, payroll, or policy topics, ensuring timely and accurate resolution or escalation when needed.

About You

• Bachelor’s degree or above in Human Resources Management, Psychology, Business Administration, Administrative Management, or related fields.

• Fluent in English; strong cross-cultural communication and teamwork experience is a plus. Mandarin is also strongly preferred.

• Proficient in office software; basic data analysis skills required.

• Fast learner, proactive, detail-oriented, and a strong team player.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.