JARS Cannabis

JARS IT Associate

JARS Cannabis  •  $65k - $75k/yr  •  Phoenix, AZ (Onsite)  •  3 hours ago
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Job Description

IT Associate

JARS Cannabis - Arizona (Multi-Site: Retail, Grow, Corporate)

Salary: $70,000 - $75,000 per year

About JARS Cannabis

JARS Cannabis is a fast-growing, multi-state cannabis retailer focused on operational excellence across retail, production, and corporate environments. Our IT team plays a critical role in ensuring all systems, devices, and locations remain fully functional and secure.

Position Overview

The IT Associate supports day-to-day IT operations across all JARS locations, including dispensaries, grow/production sites, and corporate users. This is a hands-on role focused on troubleshooting technical issues, maintaining systems, and ensuring all locations remain operational.

Key Responsibilities

  • Provide technical support for POS systems, hardware, and software across all locations
  • Troubleshoot network connectivity, devices, and infrastructure issues
  • Manage IT service requests and maintain accurate documentation
  • Support onboarding/offboarding, system access, and security protocols
  • Track and maintain IT inventory, hardware deployments, and repairs
  • Assist with Microsoft 365, SaaS platforms, and system administration
  • Provide on-site support for store launches, issues, and installations as needed
  • Coordinate with vendors and support IT projects and system improvements

Qualifications

  • Strong troubleshooting and technical support experience across hardware and software
  • Experience supporting POS systems, printers, and networked devices
  • Knowledge of networking fundamentals (firewalls, routers, access points, DNS)
  • Familiarity with Microsoft 365 and device management systems
  • Ability to manage multiple service requests and prioritize effectively
  • Strong attention to detail and documentation skills

What We're Looking For

  • Hands-on, solutions-oriented mindset
  • Strong organizational and time management skills
  • Ability to work independently across multiple locations and systems
  • Clear communication and ability to support non-technical users
  • Adaptability in a fast-paced, multi-site environment

Schedule & Work Environment

  • Full-time, in-person role based in Arizona
  • Travel to dispensaries, grow sites, and corporate locations required

Compensation & Benefits

  • Salary: $70,000 - $75,000 per year
  • Health, dental, and vision benefits
  • Employee discounts
  • Growth opportunities within a rapidly expanding company

How to Apply

Apply through Indeed with your resume. Candidates with hands-on IT support experience in multi-site environments are strongly encouraged to apply.

JARS Cannabis

About JARS Cannabis

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to providing the highest quality of products, with the widest variety of options, at prices people can afford, ensuring the integration of cannabis into any lifestyle is both easy and approachable.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Troy, Michigan
Year Founded
2020
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