Job Description

Job Duties/Responsibilities:

·    Answer  technical support questions via phone calls, emails or in person for our services both in Japanese and English

·    Troubleshoot the issues on clients PCs or network

·    Repair computers

·    Document all requests and resolution

·    Visit customers for computer maintenance and on-site troubleshooting

Required Skills:

·    Fully able to speak read and write Japanese and communicate Japanese customers in  business environment

·     Customer service skills in Japanese to communicate in a professional, polite and articulate manner, both verbally and in writing

·    Able to troubleshoot PCs

·    Able to install and troubleshoot Windows Operating System, office networks, and other applications

·    Ability to collaborate as a productive and active team member

·    Experiences with following environment:

Location: Bellevue
Duration: 4 Months (Temp to Permanent if all goes well) can be full time or part-time. 

Client has great benefits.

Pay: $17-$18 per hour