Job Description

Japan Communication Manager

What you can expect

The Japan Communications Manager will lead and elevate our public relations and external communications for Zoom in Japan. You will strengthen Zoom's corporate reputation, drive thought leadership. You will amplify narratives around AI-driven innovation, customer success and partnerships to grow awareness and influence across the Japanese market. As part of the global Communications and Reputation team and the wider Marketing organization, you'll operate at the intersection of strategy, storytelling, and relationship-building. You'll partner with the Head of Japan, senior leaders from Sales, Government Relations, HRBP, media, and industry stakeholders to bring Zoom's corporate vision to life in Japan.

About the Team

The Zoom Communications and Reputation Team crafts narratives that enhance Zoom's global reputation. It fosters media relationships and delivers effective communications for diverse audiences. Operating between global strategy and local insight, the team partners with marketing, government relations, and sales to amplify brand messages. This ensures communications align with business objectives and resonate in each market. Through collaboration and creativity, the team builds trust and drives growth using strategic storytelling. Their efforts keep Zoom's brand engagement meaningful, relevant, and prepared for continued success.

What we’re looking for

• Bring 7+ years of public relations and communications experience, including both in-house and agency roles, with a focus on technology, B2B, and corporate communications
• Have fluency in Japanese and English, both written and verbal
• Have senior-level media relationships in Japan and a proven ability to build new media connections and influencer networks
• Have experience managing crisis communications and navigating sensitive issues with sound judgment
• Have proven track record of working in global, multi-cultural environments, managing cross-border communications
• Have the ability to translate global brand and business priorities into locally resonant programs that drive measurable business outcomes
• Have a deep understanding of Japan's technology landscape and AI-related regulations
• Have a collaborative, hands-on team player who adapts quickly to evolving priorities and thrives in fast-paced environments

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.