Job Description

NEWMARK

About Newmark (Nasdaq: NMRK)

Newmark Group, Inc., together with its subsidiaries (“Newmark”), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit nmrk.com or follow @newmark

JOB

Directly supervise and coordinate work activities of cleaning personnel in order to ensure the smooth running of premises to agreed standards and service levels.

ESSENTIAL DUTIES

• Supervise a team of Cleaners ensuring they know their duties and carry out their work in accordance with Company procedures and practices and health & safety regulations to ensure a high standard of cleanliness and hygiene are maintained.
• Inspect work performed to ensure that it meets specifications and established standards.
• Investigate complaints about service and equipment, and take corrective action.
• Recommend changes that could improve service and increase operational efficiency.
• Perform or assist with cleaning duties as necessary.
• Check equipment to ensure that it is in working order.
• Inventory stock to ensure that supplies and equipment are available in adequate amounts and re-ordering when needed, ensuring other cleaners have the supplies they need, to meet the establishments needs.
• Instruct staff in work policies and procedures, and the use and maintenance of equipment.
• May perform other duties as assigned

SKILLS, EDUCATIONANDEXPERIENCE

• High School diploma or General Education Degree (GED)

• Minimum 5 years supervisory / management experience, preferably in commercial real estate

• Knowledge of principles and processes for providing customer and personal services

• Ability to communicate well both verbally and through writing when directing tasks

• Ability to work well with a variety of different individuals both inside and outside of NGKF

• Ability to handle multiple tasks and make decisions

WORKING CONDITIONSNormal working conditions with the absence of disagreeable elements

NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.